IgniteTech Acquires Khoros
May 27, 2025
IgniteTech, an AI-first enterprise software company, has acquired Khoros, the digital-first customer engagement and community platform. IgniteTech plans to integrate its AI technologies across Khoros' Communities, Service and Social Media Management products to deliver new AI-driven capabilities and enhanced brand intelligence.
- Buyers
- IgniteTech
- Targets
- Khoros
- Industry
- Cloud & SaaS
- Location
- Texas, United States
- Transaction Type
- Buyout
Explore More
Related Acquisitions
-
Khoros Acquires Topbox
January 4, 2021
Software
Khoros, a Vista Equity Partners-backed provider of digital customer engagement software, has acquired Topbox, an enterprise customer experience (CX) analytics firm. The deal adds Topbox's omnichannel, AI- and NLP-driven CX analytics capabilities to Khoros' platform to broaden CX insight and engagement functionality.
-
IgniteTech Acquires Jive Software
May 3, 2023
Software
IgniteTech has added Jive Software to its portfolio, integrating the employee experience and collaboration platform into its Communications & Remote Engagement suite. The acquisition will position Jive as a flagship offering for IgniteTech and supports the buyer's plan to accelerate product innovation — including GenAI-enabled capabilities — and expand cloud and GovCloud deployments.
-
IgniteTech Acquires AnswerHub
November 16, 2022
Software
IgniteTech has completed an asset acquisition of AnswerHub, Inc., a knowledge-management and developer community platform. The acquisition will add AnswerHub's Q&A, knowledge base and community capabilities to IgniteTech's enterprise software portfolio and make the product available through IgniteTech's 'Unlimited' subscription program.
-
IgniteTech Acquires Certain Assets of BryterCX
January 27, 2022
Software
IgniteTech has signed a definitive agreement to acquire certain assets of BryterCX, a provider of AI-driven customer journey and CX analytics. The acquisition will fold BryterCX's Journey Intelligence platform into IgniteTech's Customer Experience Management suite to expand its CX capabilities and offer the technology through IgniteTech's subscription licensing program.
-
Inbenta Acquires Horizn
August 15, 2023
Software
Inbenta, an AI customer experience platform, has acquired Horizn, a Toronto-based provider of interactive product demos and tutorial tooling. The deal expands Inbenta's platform capabilities by adding easy-to-embed step-by-step product demos to improve self-service and reduce agent escalations.
-
Technisys Acquires Kona
March 15, 2021
AI & Machine Learning
Technisys, the Miami-based provider of the Cyberbank core and digital banking platform, has acquired Kona, a Uruguay-based conversational AI fintech specialist. The acquisition integrates Kona's conversational AI and chatbot capabilities into Technisys's platform to expand digital banking functionality and improve customer engagement for financial institutions across the Americas.
Track M&A activity that matters to you
Get real-time deal alerts, build buyer lists with AI, and access our full acquisition database. Start your free trial today.