ConnectWise Acquires Wise-Sync

ConnectWise Acquires SmileBack

December 1, 2021

Cloud & SaaS

ConnectWise has acquired SmileBack, a customer experience and feedback SaaS provider focused on MSPs, and will integrate SmileBack's surveying and reporting capabilities into the ConnectWise Asio platform. The acquisition aims to give ConnectWise partners improved customer insights to boost satisfaction, retention and operational efficiency.

Thoma Bravo Acquires ConnectWise

February 25, 2019

Software

Thoma Bravo, a leading private equity firm, has agreed to acquire ConnectWise, the Tampa-based provider of a SaaS business management platform for managed service providers (MSPs). The deal (expected to close Feb. 28, 2019) will see founder Arnie Bellini transition to an advisory role while current president and COO Jason Magee becomes CEO; terms were not disclosed and financing was provided by Owl Rock Capital.

Aptean Acquires WorkWise, LLC

June 24, 2020

Software

Aptean, a global provider of industry-specific enterprise software, has acquired WorkWise, LLC, a developer of ERP and CRM solutions for discrete manufacturers. The acquisition enhances Aptean's manufacturing-focused product portfolio and expands its customer base and market share in engineered manufacturing sectors.

ConnectWise Acquires Axcient and SkyKick to Bolster Data Protection and Cybersecurity

September 10, 2024

Cybersecurity

ConnectWise announced definitive agreements to acquire Axcient and SkyKick, expanding its data protection, backup, and disaster recovery capabilities for managed service providers (MSPs). The deals bring Axcient (formerly a K1 portfolio company) and SkyKick into the ConnectWise product portfolio to integrate backup, BCDR, and cloud backup capabilities into the ConnectWise Asio platform, strengthening ConnectWise's cybersecurity and data resilience offerings for MSPs and their SMB clients.

ConnectWise Acquires zofiQ to Add Agentic AI Automation

January 22, 2026

AI & Machine Learning

ConnectWise has acquired zofiQ, an agentic AI company that automates high-volume MSP service desk operations, embedding zofiQ agents into ConnectWise PSA workflows. The acquisition is intended to accelerate ConnectWise's "Age of Autonomous Service," extend agentic automation across its platform (PSA, RMM, cybersecurity, data protection), and help MSP partners scale service delivery without proportionally increasing headcount.

ConnectWise Acquires Continuum and ITBoost

October 30, 2019

Software

ConnectWise announced acquisitions of Continuum and ITBoost, adding Continuum’s AI-enabled RMM, managed security/NOC/SOC and ITBoost’s IT documentation capabilities to its business automation platform. The moves (alongside a partnership with Webinfinity) expand ConnectWise’s product suite for technology solution providers and strengthen managed services, security and documentation capabilities for MSP/TSP customers.