Qualfon Acquires VOXDATA Solutions

Qualfon Acquires LeadVision Media

December 3, 2021

Marketing & Advertising

Qualfon, a full-service BPO and customer lifecycle provider, has acquired LeadVision Media to add digital demand generation, affiliate network capabilities and owned media (RevenueAds, MyDegree.com) to its service offering. The deal expands Qualfon's lead generation and digital marketing solutions for education, insurance and consumer financial-services clients.

Stratix Corporation Acquires Vox Mobile

August 24, 2023

IT Services

Stratix Corporation has acquired managed mobility services provider Vox Mobile to expand its service capabilities, add telecom expense management and automation tools, and extend geographic coverage into Ohio and Canada. The deal will integrate Vox's endpoint management, help desk and Encompass TEM platform into Stratix's portfolio, enabling 24x7x365 support and expanded cross-border resources.

Avtex Acquires Automated Voice & Data Solutions (AVDS)

February 15, 2019

IT Services

Avtex, a Minneapolis-based customer experience (CX) consulting firm, has acquired Automated Voice & Data Solutions (AVDS), a Houston-based contact center and CX communications solutions provider. The acquisition expands Avtex's national coverage by bolstering its presence in the south-central U.S. and combines AVDS' Genesys-focused contact center expertise with Avtex's broader CX services.

Waterfield Technologies Acquires VoxGen

January 27, 2022

AI & Machine Learning

Waterfield Technologies has acquired VoxGen, a UK-based conversational AI bot strategy and design specialist, to expand its conversational AI practice and contact-center capabilities. The deal strengthens Waterfield's ability to serve mid-market to enterprise clients across retail, healthcare, government and other B2C sectors.

Volley Acquires Voxion

April 22, 2021

Media & Entertainment

Volley, the San Francisco–based voice-controlled entertainment network, has acquired Voxion, a small developer of phone-connected and voice-platform games. The deal brings Voxion's five-person team and visual voice-design expertise into Volley to accelerate growth and expand Volley's portfolio of voice entertainment properties.

Sabio Group Acquires Voicebot Specialist Fonetic

March 14, 2021

AI & Machine Learning

Sabio Group has acquired Fonetic, a Spanish provider of cloud-enabled AI voicebots, chatbots and customer behaviour analytics, to strengthen Sabio’s AI and automation capabilities within its CX services portfolio. The acquisition brings Fonetic’s conversational AI, NLP and voice recognition solutions — which handle hundreds of millions of interactions annually for major insurers, banks and telecom clients — into Sabio’s multi-vendor CX offering.