Waterfield Technologies Acquires VoxGen

LiveVox Acquires SpeechIQ

January 27, 2020

AI & Machine Learning

LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.

The NFT Gaming Company Acquires Voxpow AI Assets

March 6, 2023

AI & Machine Learning

The NFT Gaming Company, Inc. announced it acquired the artificial intelligence assets of Voxpow to integrate Voxpow’s speech-recognition and natural language processing into its proprietary game portfolio. The assets provide voice control, support for more than 100 languages and variants, and sentiment-analysis capabilities to enhance player interaction across NFT Gaming’s platform.

Qualfon Acquires VOXDATA Solutions

January 19, 2024

Professional Services

Qualfon has acquired Montreal-based VOXDATA Solutions, adding Canadian on-site and remote French-language contact center capabilities to its global customer experience platform. The deal expands Qualfon's geographic footprint and service offering to better serve clients across North America.

Waterfield Technologies Acquires Forty 7 Ronin

April 1, 2020

IT Services

Waterfield Technologies (WTI) has acquired Forty 7 Ronin, a contact center and customer experience (CX) consulting firm. The deal expands Waterfield's contact center consulting, Genesys integration and voice/IVR capabilities to better serve enterprise customers across multiple channels.

Voiant Acquires Voxeleron

August 2, 2025

AI & Machine Learning

Voiant has acquired Voxeleron, an AI-driven ophthalmic image analysis company, to integrate advanced AI/ML imaging capabilities into its clinical trial imaging platform. The deal combines Voiant’s clinical trial imaging expertise with Voxeleron’s cloud-based image analysis tools to accelerate biomarker development, improve data accuracy, and enhance ophthalmology-focused clinical research services.

Medallia Acquires Voci Technologies

April 22, 2020

AI & Machine Learning

Medallia, the San Francisco–based experience management SaaS provider, agreed to acquire Pittsburgh-based Voci Technologies, a real-time speech-to-text and AI transcription platform, for approximately $59 million in cash. The deal, announced April 22, 2020, is expected to close in May 2020 and will integrate Voci's real-time speech-to-text and deep-learning capabilities into the Medallia Experience Cloud to enhance contact-center analytics and customer experience insights.