LiveVox Acquires SpeechIQ
January 27, 2020
LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.
- Buyers
- LiveVox
- Targets
- SpeechIQ
- Industry
- AI & Machine Learning
- Location
- Ohio, United States
- Transaction Type
- Buyout
Explore More
Related Acquisitions
-
NICE Acquires LiveVox
October 4, 2023
Cloud & SaaS
NICE has entered into a definitive agreement to acquire LiveVox, a cloud CCaaS provider, in a cash transaction that pays LiveVox stockholders $3.74 per share. The acquisition brings LiveVox's AI-driven proactive outreach capabilities into NICE's CXone platform to create a unified, interaction-centric conversational AI offering; the deal closed and is expected to be accretive to NICE in 2024.
-
Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications
April 24, 2023
AI & Machine Learning
Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.
-
Sensory Acquires Vocalize.ai
February 13, 2019
AI & Machine Learning
Sensory Inc. acquired Vocalize.ai, a software tools and services provider that benchmarks and evaluates speech recognition and natural language interfaces. Vocalize.ai will operate as an independent division under Sensory to provide independent, real-world testing and benchmarking capabilities to Sensory and the broader voice-enabled industry.
-
LivePerson Acquires VoiceBase and Tenfold to Power Voice AI and CX Integrations
October 27, 2021
AI & Machine Learning
LivePerson, Inc. acquired VoiceBase and Tenfold to integrate real-time speech recognition, voice analytics, and CRM/telephony integrations into its Conversational AI platform. The acquisitions expand LivePerson’s voice capabilities and enable unified voice-and-messaging customer experiences for enterprise contact centers.
-
LiveVox Merges with Crescent Acquisition Corp to Become Public
January 14, 2021
Cloud & SaaS
LiveVox, a cloud-based contact center (CCaaS) platform and Golden Gate Capital portfolio company, completed a business combination with Crescent Acquisition Corp (a SPAC) and concurrent PIPE financing to become a publicly traded company (NASDAQ: LVOX). The transaction provides LiveVox with significant new capital to accelerate sales, marketing and product development while enabling certain existing shareholders to sell a portion of their equity.
-
LiveVox Acquires Teckst
December 10, 2019
Software
LiveVox, the San Francisco-based provider of cloud omnichannel customer engagement and contact center software, has acquired Teckst, a New York–based enterprise messaging platform. The acquisition adds real-time, two-way messaging (SMS, WhatsApp, Facebook Messenger, Viber) capabilities to LiveVox’s U-Series omnichannel engagement suite to expand its digital messaging and omnichannel customer engagement functionality.
Track M&A activity that matters to you
Get real-time deal alerts, build buyer lists with AI, and access our full acquisition database. Start your free trial today.