Freshworks Acquires Natero
May 21, 2019
Freshworks Inc. acquired Natero, a Silicon Valley customer success management software provider, adding Natero's AI/ML-driven customer success capabilities to Freshworks' customer engagement suite. The deal integrates predictive analytics and customer health scoring into Freshworks' platform to help customers reduce churn and drive account expansion.
- Buyers
- Freshworks Inc.
- Targets
- Natero, Inc.
- Industry
- Cloud & SaaS
- Location
- California, United States
- Transaction Type
- Buyout
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