Marlin Equity's Puzzel Acquires S2 Communications AB

Marlin Equity Partners Acquires Puzzel

May 6, 2019

Cloud & SaaS

Marlin Equity Partners has completed the acquisition of Puzzel, an Oslo-based provider of cloud-based contact center (CCaaS) software. Marlin said it will partner with Puzzel's management to scale the business, invest in product functionality (including AI capabilities) and expand the company's geographic presence.

Puzzel/Marlin Equity Acquires Logicalware

December 9, 2019

Cloud & SaaS

Marlin Equity Partners has acquired Logicalware Ltd. and will merge the business into Puzzel, a Marlin portfolio company. The acquisition adds Logicalware's email automation and customer service ticketing capabilities to Puzzel's CCaaS platform to expand functionality and grow Puzzel's presence in the U.K. market.

Marlin-backed Puzzel Acquires Vergic

October 11, 2021

Cloud & SaaS

Marlin Equity Partners portfolio company Puzzel has acquired Vergic Group AB, a Malmö-based digital-first customer engagement platform. The acquisition will merge Vergic into Puzzel to expand Puzzel's cloud-based contact centre (CCaaS) capabilities with video, co-browsing, site messaging and AI-driven engagement features.

Marlin-backed Puzzel Acquires U-Source Limited (U-WFM)

April 15, 2020

Cloud & SaaS

Marlin Equity Partners has acquired U-Source Limited (U-WFM), a Sheffield-based provider of workforce management and optimization software, and will merge it into Puzzel, Marlin's cloud-based contact centre portfolio company. The deal expands Puzzel's product suite with integrated workforce management capabilities, accelerating its UK expansion and enhancing its end-to-end customer engagement platform.

Marlin Equity Partners Acquires Clarus Commerce

July 8, 2019

Marketing & Advertising

Marlin Equity Partners has completed the acquisition of Clarus Commerce, a provider of premium subscription loyalty programs and a technology platform for retailers. The transaction was made alongside Clarus management with minority investment from Norwest Venture Partners; Marlin said it will support product investment, partnerships and accelerated growth.

Marlin Equity-backed Collenda Acquires S4Dunning

September 3, 2020

Cloud & SaaS

Marlin Equity Partners has acquired S4Dunning and will merge the SaaS receivables-management provider into its existing portfolio company, Collenda. The acquisition strengthens Collenda’s credit and collections software suite and supports its strategic push into the corporate (B2B) market across Europe.