Observe.AI Acquires ScopeAI

August 31, 2021

Observe.AI, the San Francisco–based contact center AI provider, has acquired ScopeAI to add omnichannel conversation intelligence (chat, email, social) and related product and engineering talent. The deal expands Observe.AI's capabilities beyond voice to deliver unified voice-and-text conversation insights and positions ScopeAI's CEO Natalie Abeysena to lead the new Omnichannel product line.

Buyers
Observe.AI
Targets
ScopeAI
Industry
Software
Location
California, United States
Transaction Type
Buyout

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