Provana Acquires TriVium Systems

Nextiva Acquires Thrio to Boost AI-Driven Contact Center Capabilities

January 18, 2024

Cloud & SaaS

Nextiva has acquired Thrio, an AI-driven contact center software provider, to expand its customer experience and contact-center capabilities and bring Thrio's offerings into Nextiva's unified CX platform. The deal gives Nextiva immediate access to Thrio's AI contact-center technology and accelerates its mission to democratize advanced CX tools for businesses of all sizes.

Provana Acquires Palinode

February 5, 2025

Financial Services

Provana, a tech-enabled services provider for financial institutions, has acquired Palinode, the maker of the Sonnet credit dispute management platform. The deal will integrate Palinode's Sonnet product into Provana's AI-driven platform to expand credit dispute investigation and resolution capabilities for banks and other financial institutions.

Provana Acquires MEG Business Management

August 12, 2025

Healthcare Services

Provana, a tech-enabled managed services provider headquartered in Lisle, Illinois, has acquired MEG Business Management, a practice management and coaching firm serving independent physical therapy practices. The deal expands Provana's capabilities in revenue cycle management and practice support for the physical therapy and wellness market by integrating MEG's specialized services with Provana's AI-driven platform and global operations.

Travelers Acquires Trōv Technology Assets

February 23, 2022

Software

The Travelers Companies, Inc. acquired the technology assets of insurtech Trōv, with most of Trōv's team joining Travelers. The technology and team will be integrated into Travelers' Personal Insurance segment to accelerate digital and embedded insurance capabilities; terms were not disclosed.

PBI-Gordon Companies Acquires TriviumVet

May 5, 2025

Veterinary

PBI-Gordon Companies, Inc. has acquired TriviumVet, an Ireland-based animal therapeutics R&D company, adding the FDA-conditionally approved Felycin-CA1 and a broader pipeline to its PRN Pharmacal/ Pegasus Laboratories portfolio. TriviumVet will remain based in Waterford, Ireland with its management retained and integrated as a subsidiary while PRN Pharmacal readies commercial launch and expands its commercial team.

Serenova Acquires TelStrat

October 23, 2017

Cloud & SaaS

Serenova, an Austin-based contact center-as-a-service (CCaaS) provider, acquired TelStrat, a provider of call recording, workforce optimization (WFO) and analytics solutions. The deal adds TelStrat's Engage WFO product and customers to Serenova's CxEngage platform to accelerate capability expansion, cross-sell opportunities and improved contact-center experience offerings.