TeleTech Acquires 80% Stake in Peppers & Rogers Group

December 1, 2010

TeleTech Holdings acquired an 80% interest in Peppers & Rogers Group, a global management consulting firm specializing in customer-centric strategies. The acquisition expands TeleTech’s professional services and strategic advisory capabilities while Peppers & Rogers’ management retains a 20% ownership and the firm will continue to operate independently.

Buyers
TeleTech Holdings, Inc.
Targets
Peppers & Rogers Group
Sellers
Peppers & Rogers Group founders / management team (retained 20% ownership)
Industry
Consulting
Location
Connecticut, United States
Transaction Type
Buyout

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