Public Company Business Services

Concentrix

Newark, California, United States

Fortune 500 technology and services leader helping enterprises design, build, and run intelligent human-and-AI customer engagement and CRM/BPO solutions across major verticals.

Focus Areas
Contact Center / Customer Experience, Customer Engagement BPO, CRM / CX Outsourcing

Tracked deals

4

4 tracked deals across 2016-2026.

Recent pace

1

1 tracked deal announced in the last 12 months.

Deal mix

Buyout

4 buyout

Concentrix Acquisition Volume by Year

Last 3 years

Acquisition volume by year Annual acquisition counts for the last 3 years for Concentrix. 1 2018 1 2021 ~1 est. 1 2026
Actual Full-year estimate

Supporting Data

Recent Transactions

  • Concentrix acquires CastleHill Managed Risk Solutions
    September 8, 2026
    Buyer
    Concentrix Corporation
    Target
    CastleHill Managed Risk Solutions
    Industry
    Cybersecurity
    Location
    United States
    Type
    Buyout

    Concentrix Corporation announced it will acquire CastleHill Managed Risk Solutions, a provider of Governance, Risk and Compliance (GRC), Third-Party Risk Management (TPRM), and AI governance solutions. The acquisition is intended to expand Concentrix’s enterprise risk and compliance capabilities, particularly for financial crime, cybersecurity, and governance and risk operations.

  • Concentrix Acquires PK from Carlyle for Approximately $1.6B
    November 22, 2021
    Buyer
    Concentrix Corporation
    Target
    PK (formerly ProKarma / PK Global)
    Seller
    Funds managed by The Carlyle Group
    Industry
    IT Services
    Location
    United States
    Type
    Buyout

    Concentrix Corporation agreed to acquire PK, a global CX design and engineering firm, in a transaction valuing PK at approximately $1.6 billion. Funds managed by The Carlyle Group (which held a majority stake since 2016) will sell their stake; PK — with more than 5,000 employees across ~20–22 cities in four countries — was expected to contribute roughly $530 million of revenue and $85 million of adjusted EBITDA in the first full year post-close. The deal was announced in November 2021 (expected close in Concentrix's first fiscal quarter of 2022) and subsequently closed at the end of December 2021.

  • SYNNEX's Concentrix Division Acquires Convergys
    June 28, 2018
    Buyer
    SYNNEX Corporation, Concentrix
    Target
    Convergys Corporation
    Industry
    Professional Services
    Location
    Ohio, United States
    Type
    Buyout

    SYNNEX Corporation, via its Concentrix division, agreed to acquire Convergys Corporation for approximately $2.43 billion in a deal expected to close in 2018. The transaction will integrate Convergys into Concentrix to create a larger global customer engagement and CRM BPO services provider, delivering scale, expanded capabilities and geographic reach.

  • SYNNEX Acquires The Minacs Group and Integrates It Into Concentrix
    July 11, 2016
    Buyer
    SYNNEX Corporation, Concentrix
    Target
    The Minacs Group Pte Ltd.
    Seller
    CX Partners, Capital Square, Other shareholders
    Industry
    Professional Services
    Location
    Singapore
    Type
    Buyout

    SYNNEX Corporation agreed to acquire The Minacs Group Pte Ltd. for approximately $420 million and integrate the business into its Concentrix customer-engagement segment. The deal is intended to expand Concentrix’s automotive industry vertical and accelerate capabilities in marketing optimization and IoT-driven services, while adding scale and reach to serve enterprise clients.

Related Acquisition Pages

Professional Services Buyers & Acquisitions 2 tracked deals by Concentrix. Cybersecurity Buyers & Acquisitions 1 tracked deal by Concentrix. IT Services Buyers & Acquisitions 1 tracked deal by Concentrix. Acquisitions in Ohio 1 tracked deal by Concentrix.

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