Public Company Software

CSG Systems International

Englewood, Colorado, United States

Provider of cloud-first customer engagement, revenue management and payments solutions for telecommunications, retail, financial services, and healthcare organizations.

Focus Areas
Customer engagement, Revenue management, Billing and payments
Website
www.csgi.com

Tracked deals

3

3 tracked deals across 2018-2024.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

3 buyout

CSG Systems International Acquisition Volume by Year

Last 3 years

Acquisition volume by year Annual acquisition counts for the last 3 years for CSG Systems International. 1 2018 1 2021 1 2024

Supporting Data

Recent Transactions

  • Buyer
    CSG
    Target
    iCheckGateway.com (iCG Pay)
    Type
    Buyout

    CSG (NASDAQ: CSGS) has acquired iCheckGateway.com, LLC (iCG Pay), a Fort Myers-based ACH and credit card payment processor, for an upfront purchase price of $17 million plus potential earn-outs. The deal adds recurring payments revenue (iCG Pay reported ~$9.5M in 2023 net revenue), ISV channel partnerships, and payments capabilities to CSG’s customer engagement and billing platform to accelerate its North American payments expansion and improve 2024 profitability.

  • July 14, 2021
    Buyer
    CSG
    Target
    Kitewheel
    Industry
    Cloud & SaaS
    Type
    Buyout

    CSG (NASDAQ: CSGS) has acquired Kitewheel, a customer journey orchestration and analytics SaaS platform, combining Kitewheel's journey orchestration and analytics with CSG's digital customer engagement and revenue management solutions. The acquisition expands CSG's capabilities in real-time interaction management and strengthens its presence across retail, financial services, and healthcare verticals to accelerate global customer engagement growth.

  • Buyer
    CSG (CSG Systems International)
    Target
    Business Ink
    Type
    Buyout

    CSG has acquired Business Ink, an Austin-based provider of outsourced, multi-channel customer communications services, expanding CSG's customer communications capabilities and reach into new vertical markets. Business Ink serves more than 500 organizations across healthcare, financial services, professional services and utilities and has operations in Austin, Fort Worth and Charlotte.

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