Tracked deals
3
3 tracked deals across 2018-2024.
Englewood, Colorado, United States
Provider of cloud-first customer engagement, revenue management and payments solutions for telecommunications, retail, financial services, and healthcare organizations.
Tracked deals
3
3 tracked deals across 2018-2024.
Recent pace
0
0 tracked deals announced in the last 12 months.
Deal mix
Buyout
3 buyout
Last 3 years
Supporting Data
CSG (NASDAQ: CSGS) has acquired iCheckGateway.com, LLC (iCG Pay), a Fort Myers-based ACH and credit card payment processor, for an upfront purchase price of $17 million plus potential earn-outs. The deal adds recurring payments revenue (iCG Pay reported ~$9.5M in 2023 net revenue), ISV channel partnerships, and payments capabilities to CSG’s customer engagement and billing platform to accelerate its North American payments expansion and improve 2024 profitability.
CSG (NASDAQ: CSGS) has acquired Kitewheel, a customer journey orchestration and analytics SaaS platform, combining Kitewheel's journey orchestration and analytics with CSG's digital customer engagement and revenue management solutions. The acquisition expands CSG's capabilities in real-time interaction management and strengthens its presence across retail, financial services, and healthcare verticals to accelerate global customer engagement growth.
CSG has acquired Business Ink, an Austin-based provider of outsourced, multi-channel customer communications services, expanding CSG's customer communications capabilities and reach into new vertical markets. Business Ink serves more than 500 organizations across healthcare, financial services, professional services and utilities and has operations in Austin, Fort Worth and Charlotte.
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