Operating Company Software

InMoment

Salt Lake City, Utah, United States

Formerly known as InMoment, a Press Ganey Forsta Company, Press Ganey Forsta company (InMoment brand)

InMoment is a CX/Experience Intelligence (XI) platform and services provider that helps organizations collect and integrate customer (and employee) experience data—covering both structured surveys and unstructured interactions like call logs, emails, support tickets, and chat transcripts—to uncover insights and drive action using AI.

Focus Areas
Experience Intelligence (XI) / Experience Management, Customer Experience (CX) Platform, Employee Experience (EX)
Website
inmoment.com

Tracked deals

4

4 tracked deals across 2020-2022.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

4 buyout

InMoment Acquisition Volume by Year

Last 3 years

Acquisition volume by year Annual acquisition counts for the last 3 years for InMoment. 1 2020 2 2021 1 2022

Supporting Data

Recent Transactions

  • InMoment Acquires ReviewTrackers to Bolster Its XI Platform
    June 16, 2022
    Buyer
    InMoment
    Target
    ReviewTrackers
    Industry
    Cloud & SaaS
    Location
    Illinois, United States
    Type
    Buyout

    InMoment has completed the acquisition of ReviewTrackers, a customer review management software company. The deal integrates ReviewTrackers' review and reputation management capabilities into InMoment's XI platform to expand feedback coverage (solicited and unsolicited) and strengthen analytics and action across the full customer lifecycle.

  • InMoment Acquires Lexalytics
    September 9, 2021
    Buyer
    InMoment
    Target
    Lexalytics
    Industry
    AI & Machine Learning
    Location
    Massachusetts, United States
    Type
    Buyout

    InMoment has completed the acquisition of Lexalytics to integrate Lexalytics' natural language processing (NLP) and machine learning (ML) text-analytics capabilities into InMoment's XI customer experience (CXM) platform. Lexalytics' team, including founder Jeff Catlin, will remain in place as InMoment expands native text analytics across its platform to support voice-of-customer, voice-of-employee, social listening and other use cases.

  • InMoment Acquires Wootric
    January 6, 2021
    Buyer
    InMoment
    Target
    Wootric
    Industry
    Cloud & SaaS
    Location
    California, United States
    Type
    Buyout

    InMoment acquired Wootric in January 2021 to accelerate its digital feedback and product experience capabilities, integrating Wootric's micro-survey and digital-sensing technology into the InMoment XI platform. Wootric's team and co-founders will continue in their roles to help expand InMoment's digital offerings and commercial reach to new markets and geographies.

  • InMoment Acquires MaritzCX
    February 26, 2020
    Buyer
    InMoment, Madison Dearborn Partners
    Target
    MaritzCX
    Industry
    Cloud & SaaS
    Location
    United States
    Type
    Buyout

    InMoment and MaritzCX entered into a definitive agreement to combine their customer experience (CX) businesses, creating a larger CX platform and services organization backed by private equity firm Madison Dearborn Partners. The combined company will support over 2,000 brands with a global team of approximately 1,500 employees and consolidate leadership across retail, hospitality, automotive and financial services.

Related Acquisition Pages

Cloud & SaaS Buyers & Acquisitions 3 tracked deals by InMoment. AI & Machine Learning Buyers & Acquisitions 1 tracked deal by InMoment. Acquisitions in California 1 tracked deal by InMoment. Acquisitions in Illinois 1 tracked deal by InMoment. Acquisitions in Massachusetts 1 tracked deal by InMoment.

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