Public Company Business Services

Teleperformance

Paris, Île-de-France, France

We are TP Group—known as Teleperformance. Teleperformance is a global provider of digitally integrated business services, including customer experience (CX) management and back-office/BPO solutions, delivering AI-enabled services across the digital business services market.

Focus Areas
Customer experience (CX) management, Business process outsourcing (BPO), Contact center / customer operations
Website
tp.com

Tracked deals

3

3 tracked deals across 2021-2025.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

3 buyout

Teleperformance Acquisition Volume by Year

Last 3 years

Acquisition volume by year Annual acquisition counts for the last 3 years for Teleperformance. 1 2021 1 2022 1 2025

Supporting Data

Recent Transactions

  • Buyer
    Teleperformance (TP)
    Target
    Agents Only (Agents Only Technologies)
    Industry
    Data & Analytics
    Location
    British Columbia, Canada
    Type
    Buyout

    Teleperformance (TP) has acquired Agents Only, an AI-enabled crowdsourcing platform that provides on-demand, highly skilled domain experts for data labeling, annotation and generative AI support. The acquisition will be integrated into TP.ai Data Services to scale AI training data capabilities and accelerate project delivery and quality across TP's AI offerings.

  • Buyer
    Teleperformance
    Target
    PSG Global Solutions
    Seller
    PSG management, Private investors
    Industry
    Staffing & HR
    Type
    Buyout

    Teleperformance has acquired US-based PSG Global Solutions from its management and private investors for an enterprise value of US$300 million. PSG, a Marina del Rey, California–headquartered leader in recruitment process outsourcing (RPO) with ~4,000 employees and roughly $75M revenue, will expand Teleperformance's Specialized Services, strengthen its US healthcare vertical and bolster digital recruitment capabilities.

  • Buyer
    Teleperformance
    Target
    Senture
    Seller
    Kingswood Capital Management, L.P.
    Type
    Buyout

    Teleperformance has acquired Senture, a US-based business process outsourcing (BPO) operator focused on government services, from Kingswood Capital Management for an enterprise value of US$400 million. Senture, headquartered in London, Kentucky, generated approximately US$192 million in revenue (2021e) and operates a network of more than 4,500 advisers (about 85% remote); the deal is intended to strengthen Teleperformance's citizen/government services vertical and expand its US capabilities.

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