UPSTACK Acquires Breakwater Cloud Advisors

October 9, 2025

UPSTACK has acquired Breakwater Cloud Advisors, a Vancouver, Washington–based customer experience (CX) consulting firm, to accelerate and expand its CX + AI practice. Breakwater's founders Brendan Paulin and Andrew Millard (and Business Development Director Star Toups) will join UPSTACK to broaden the company's advisory and execution capabilities across CCaaS, conversational AI, workforce management, analytics and automation for midmarket and enterprise clients.

Buyers
UPSTACK
Targets
Breakwater Cloud Advisors
Industry
Consulting
Location
Washington, United States
Transaction Type
Buyout

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