CallRail Acquires PhoneWagon

WorkWave Acquires Slingshot

May 10, 2021

Cloud & SaaS

WorkWave, the provider of cloud-based field service and last-mile software, has acquired Slingshot, a provider of customer call center software and outsourced sales/lead response services. The acquisition adds omni-channel contact center capabilities and outsourced sales to WorkWave's platform to help field service customers increase lead conversion and customer engagement.

YouMail Acquires PhoneTag

September 1, 2020

Cloud & SaaS

YouMail, a cloud-based communications and robocall-protection provider based in Irvine, California, acquired PhoneTag, a direct-to-consumer voicemail transcription and subscription service founded in 2003. The PhoneTag service has been migrated onto YouMail's communications platform to give PhoneTag customers enhanced call-handling, robocall and phishing protection, and access to YouMail's virtual number and virtual receptionist features. Financial terms and seller details were not disclosed.

Magaya Corporation Acquires Catapult

September 24, 2020

Logistics & Distribution

Magaya Corporation acquired Catapult, a freight rate management software provider, to integrate rate quoting and rating capabilities into Magaya's logistics and supply chain platform. The acquisition expands Magaya's product offering for freight forwarders, NVOCCs and carriers, enabling smarter quoting and rating workflows across its customer base.

Sabio Group Acquires Callware

January 30, 2019

IT Services

Sabio Group, a portfolio company backed by Horizon Capital, has acquired Callware, a Spain-based specialist in Workforce Optimisation, Unified Communications and cloud contact-centre solutions with operations in Spain and Mexico. The deal expands Sabio’s WFO capabilities and geographic coverage, strengthening its position as an independent provider of advanced contact-centre and customer experience solutions.

PINC Acquires RailcarRx

October 8, 2020

Transportation

PINC, a digital yard and transportation management software provider backed by Accel-KKR, has acquired RailcarRx, a rail-industry software and services provider. The add-on expands PINC’s rail fleet, maintenance/repair and asset-management capabilities to deepen its end-to-end supply chain execution and transportation management offerings.

Truecaller Acquires CallHero

January 13, 2022

Software

Truecaller has agreed to acquire Israeli startup CallHero to integrate CallHero's AI-based call assistant technology into Truecaller's product and accelerate expansion in the US market. The deal is valued at USD 4.5 million (USD 2.6M cash, USD 1.9M in newly issued Truecaller shares, plus up to USD 2M contingent consideration).