Press Ganey Acquires SPH Analytics

SPH Analytics Acquires DSS Research

June 28, 2019

Healthcare Services

SPH Analytics has acquired DSS Research to create an expanded member experience measurement and analytics firm serving health plans and providers. The deal broadens SPH Analytics' data science and market research capabilities and expands its market presence across hundreds of health plans and thousands of providers.

Press Ganey Acquires Strategic Management Decisions (SMD)

January 7, 2020

Healthcare Services

Press Ganey has acquired Strategic Management Decisions (SMD), a healthcare HR consulting and predictive analytics firm, to expand its workforce engagement and predictive analytics capabilities. The deal integrates SMD's analytics-driven consulting and AI-enabled tools into Press Ganey's Workforce and Engagement Solution to help health systems reduce turnover and improve HR performance.

Ares Management and Leonard Green Acquire Press Ganey from EQT

June 11, 2019

Healthcare Services

Private equity funds managed by Leonard Green & Partners and affiliates of Ares Management, together with co-investors GIC, BCI and ADIA, have agreed to acquire Press Ganey from EQT VII. Press Ganey, a leading provider of patient experience, safety, quality and workforce engagement solutions for healthcare organizations, will continue its growth and product innovation under the new investor consortium; the deal closed in July 2019 and was announced in June 2019.

Press Ganey Acquires Hyperlift Logic to Strengthen Medicare Advantage Solutions

April 15, 2025

Healthcare Services

Press Ganey has acquired Hyperlift Logic, a specialist in Medicare Advantage Stars performance analytics, and launched a new Stars Center of Excellence that combines Hyperlift's predictive modeling with Press Ganey's member experience data and AI tools. The move aims to help health plans improve Star Ratings across CAHPS, HEDIS, HOS and pharmacy measures, enabling more proactive, personalized member engagement and better quality outcomes.

RTI International Makes Minority Investment in SPH Analytics

January 31, 2019

Healthcare Services

RTI International has made a minority equity investment in SPH Analytics, a portfolio company of STG (Symphony Technology Group). RTI will also partner with SPH to expand population health, analytics and research capabilities to support value-based care initiatives for payers and providers.

Press Ganey Forsta Acquires InMoment

May 14, 2025

Data & Analytics

Press Ganey Forsta has acquired InMoment to combine their customer experience (CX) technologies and accelerate AI and NLP-driven capabilities across industries. The deal brings together Press Ganey Forsta's HX platform and InMoment's conversational intelligence and reputation management to expand cross-industry expertise and deliver deeper, data-driven insights for clients.