Uniphore Acquires Red Box

Uniphore Acquires Colabo

April 13, 2022

AI & Machine Learning

Uniphore acquired Colabo, an AI-powered knowledge automation solution, to integrate real-time knowledge extraction and entity/graph capabilities into its conversational automation platform. The deal is intended to improve intelligent virtual assistants and live agent experiences by delivering more relevant content and next-best actions from structured and unstructured data.

Uniphore Acquires Emotion Research Lab

January 21, 2021

AI & Machine Learning

Uniphore has acquired Emotion Research Lab, a Valencia-based video and emotion AI software developer, to integrate facial-emotion and eye-tracking capabilities into its conversational automation platform. The deal adds video-focused AI capabilities and a European presence, enabling combined voice and video AI use cases across customer experience, sales, marketing and HR.

Uniphore Technologies Acquires Jacada Ltd.

October 21, 2021

Software

Uniphore Technologies has completed an all-cash acquisition of Jacada Ltd., a provider of real-time agent assist and contact-center automation solutions. Jacada becomes a privately held company and its team and products will be integrated into Uniphore to expand conversational automation and contact-center capabilities for global customers.

Uniphore Acquires Orby AI and Autonom8

August 28, 2025

AI & Machine Learning

Uniphore announced it has acquired Orby AI and intends to acquire Autonom8 to integrate advanced agent orchestration, Large Action Models, and neuro-symbolic capabilities into its Business AI Cloud. Both acquisitions bring senior AI research and engineering talent from DeepMind and Google and will accelerate Uniphore's ability to automate complex enterprise workflows; transaction terms were not disclosed.

Uniphore Acquires ActionIQ and Infoworks to Build Zero Data AI Cloud

December 5, 2024

Data & Analytics

Uniphore has acquired ActionIQ and Infoworks to expand its end-to-end Enterprise AI platform and deliver a Zero Data AI Cloud that enables AI without moving or copying enterprise data. The purchases add ActionIQ's composable customer data platform and Infoworks' automated enterprise data platform, accelerating Uniphore's ability to deliver AI-ready data, fine-tune models, and deploy agentic AI across enterprises.

Khoros Acquires Topbox

January 4, 2021

Software

Khoros, a Vista Equity Partners-backed provider of digital customer engagement software, has acquired Topbox, an enterprise customer experience (CX) analytics firm. The deal adds Topbox's omnichannel, AI- and NLP-driven CX analytics capabilities to Khoros' platform to broaden CX insight and engagement functionality.