Global Technology Solutions (GTS) Acquires AdaptCX

January 10, 2024

Global Technology Solutions, Inc. (GTS) has acquired AdaptCX, a contact center technology advisory firm, to strengthen GTS's CX and AI capabilities for state, county and city government agencies. The acquisition integrates AdaptCX's advisory expertise with GTS's interaction management, AI and cloud contact center solutions to expand capability and service offerings for public-sector clients.

Buyers
Global Technology Solutions, Inc. (GTS)
Targets
AdaptCX
Industry
IT Services
Location
United States
Transaction Type
Buyout

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