Synoptek Acquires Juxto to Expand Real-Time Communications Capabilities

CitNOW Group Acquires Real Time Communications (RTC)

August 17, 2022

Software

CitNOW Group, backed by Livingbridge with reinvestment support from Tenzing, has acquired software provider Real Time Communications (RTC). The bolt-on expands CitNOW Group's product portfolio for franchised car dealerships, strengthening aftersales and lead management capabilities across its existing markets.

Synoptek Acquires Rapid Technologies

December 6, 2021

IT Services

Synoptek has acquired Rapid Technologies, an Elite ServiceNow partner that provides consulting, implementation and managed services for the ServiceNow platform. The acquisition strengthens Synoptek's ServiceNow capabilities and expands its application-managed services and co-managed ServiceNow offerings; Rapid Technologies' leaders will join Synoptek as managing directors of its ServiceNow practice.

Onix Acquires UJET Services Unit

July 31, 2025

Cloud & SaaS

Onix has acquired the professional services business unit of UJET to strengthen its Google Cloud Customer Engagement AI Suite (CES) implementation capabilities and scale AI-driven contact center modernization. The deal brings UJET's CCaaS implementation expertise into Onix's portfolio—combining UJET's platform integration know-how with Onix's Agentic AI and Agentspace offerings to accelerate deployments across large enterprise contact centers.

Axon Acquires Fusus, Real-Time Crime Center Technology Provider

February 1, 2024

Software

Axon has acquired Fusus, a provider of real-time crime center (RTCC) software that aggregates live video, sensor and data feeds to improve situational awareness for public safety and commercial customers. The acquisition—building on a strategic partnership begun in May 2022—adds real-time operations capabilities to Axon's product roadmap and supports expansion into retail, healthcare, private security and federal markets; terms were not disclosed.

Grid Dynamics Acquires UK-Based Software Engineering Firm JUXT

September 26, 2024

Software

Grid Dynamics Holdings, Inc. has acquired JUXT, a UK-based software engineering services firm specializing in data-intensive systems for banking and financial institutions. The acquisition expands Grid Dynamics' capabilities and industry expertise in banking, risk platforms, derivatives and financial reporting, and strengthens its European footprint to better serve enterprise financial services clients.

LiveVox Acquires Teckst

December 10, 2019

Software

LiveVox, the San Francisco-based provider of cloud omnichannel customer engagement and contact center software, has acquired Teckst, a New York–based enterprise messaging platform. The acquisition adds real-time, two-way messaging (SMS, WhatsApp, Facebook Messenger, Viber) capabilities to LiveVox’s U-Series omnichannel engagement suite to expand its digital messaging and omnichannel customer engagement functionality.