Five9 Acquires Inference Solutions
October 29, 2020
Five9, Inc. has signed a definitive agreement to acquire Inference Solutions, a widely deployed Intelligent Virtual Agent (IVA) platform, to expand its AI-driven self-service and IVA capabilities. The deal strengthens Five9’s AI leadership, broadens its global footprint (including operations in Australia), and adds marquee service-provider relationships; the transaction was expected to close by January 5, 2021.
- Buyers
- Five9, Inc.
- Targets
- Inference Solutions
- Industry
- Cloud & SaaS
- Location
- California, United States
- Transaction Type
- Buyout
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