Dialpad Acquires Koopid

Dialpad Acquires Kare Knowledgeware

September 15, 2021

Software

Dialpad Inc. acquired Kare Knowledgeware to integrate its AI-driven knowledge management, search and workflow orchestration capabilities into Dialpad Contact Center. The deal expands Dialpad’s conversational AI and self-service functionality to improve customer and agent experience through deeper NLP, automated engagement and real-time agent assistance.

PurpleLab Acquires KAID Health

September 3, 2025

Healthcare Services

PurpleLab has acquired KAID Health to combine PurpleLab’s large-scale structured claims data with KAID Health’s AI and natural language processing capabilities, creating an integrated view of patient journeys across structured and unstructured data. The acquisition is intended to expand PurpleLab’s AI-powered healthcare intelligence offerings and accelerate capabilities for coding accuracy, care management, clinical research, and value-based care initiatives.

Dialpad Acquires Highfive

September 1, 2020

Cloud & SaaS

Dialpad, a cloud-native business communications provider, acquired video conferencing company Highfive to enhance its video capabilities and deliver a unified communications experience. The acquisition brings Highfive's team and WebRTC-based video technology into Dialpad's platform to improve meeting experiences for distributed and remote teams.

ZoomInfo Acquires Conversation-Intelligence Leader Chorus.ai

July 13, 2021

AI & Machine Learning

ZoomInfo agreed to acquire Chorus.ai for approximately $575 million in an all-cash transaction, adding conversation intelligence and AI-driven call analysis to its go-to-market platform. The acquisition expands ZoomInfo's capabilities across the sales funnel by integrating Chorus's ML/NLP conversation insights into ZoomInfo's data, engagement, and workflow products.

Front Acquires AI-powered Voice-of-Customer Platform Idiomatic

November 19, 2024

Software

Front has acquired Idiomatic, an AI-driven voice-of-customer intelligence platform, and welcomed Idiomatic’s founder and R&D team to accelerate Front’s AI strategy and product roadmap. The deal brings Idiomatic’s VoC analytics into Front’s customer service platform to provide automated insights from conversations and strengthen Front’s capabilities for its 9,000+ customers.

BlackRock Acquires KODDPA to Bolster AI Trading Capabilities

February 15, 2025

AI & Machine Learning

BlackRock has acquired KODDPA, an AI-driven quantitative trading and data processing technology company, and plans to list the business on the New York Stock Exchange. BlackRock intends to integrate KODDPA's algorithms and data capabilities into its platform (including Aladdin) to expand its AI-driven trading and fintech offerings.