Medallia Acquires Contact Center Coaching Platform Stella Connect
September 3, 2020
Medallia, Inc. has entered into a definitive agreement to acquire Stella Connect, a real-time feedback, coaching and quality management SaaS platform for contact centers, for approximately $100 million in cash. The acquisition will integrate Stella Connect with the Medallia Experience Cloud (and Medallia's new speech technology) to expand Medallia's contact-center capabilities and is expected to close in September, subject to customary conditions.
- Buyers
- Medallia, Inc.
- Targets
- Stella Connect
- Industry
- Cloud & SaaS
- Location
- New York, United States
- Transaction Type
- Buyout
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