Call.com Acquires Vyke Holding Limited

BV Investment Partners Invests in CallTower

November 16, 2023

Telecommunications

BV Investment Partners has made an investment in CallTower, a South Jordan, Utah–based provider of cloud-based enterprise communications, contact center and collaboration solutions. The capital—backed by debt financing from AB Private Credit Investors and Boundary Street Capital—is intended to accelerate CallTower's organic growth and support acquisitions; the parties anticipated closing in Q4 2023.

Comstar Technologies Acquires Comtel VoIP, Inc.

October 8, 2020

Telecommunications

Comstar Technologies, a West Chester, Pennsylvania-based provider of telecommunications, managed IT, physical security, and audio-visual solutions, has acquired Comtel VoIP, Inc., a Tonawanda, New York-based hosted telephony provider. The acquisition expands Comstar's footprint in Pennsylvania and Western New York and broadens Comtel's solution portfolio beyond voice while keeping Comtel operating under its current name.

CallMiner Acquires VOCALLS

June 3, 2025

AI & Machine Learning

CallMiner has acquired VOCALLS, a Prague-based voice-first conversational AI and automation platform, to integrate native voice and text virtual agents and task automation into its conversation-intelligence platform. The acquisition expands CallMiner's capabilities for contact center automation and omnichannel CX, enabling end-to-end analytics-driven automation across voice, chat, messaging and email.

Netcall Acquires Skore Labs Limited

January 23, 2024

Cloud & SaaS

Netcall has acquired Portsmouth-based process improvement platform provider Skore Labs Limited to integrate Skore's process mapping and analysis capabilities into its Liberty Suite. The deal expands Netcall's digital transformation offering—combining low-code, RPA, process mapping, contact centre and AI capabilities—to help customers map, analyze and automate processes more quickly.

AppDirect Acquires vCom Solutions

December 10, 2025

IT Services

AppDirect has closed its acquisition of vCom Solutions for over $100 million, adding vCom’s network and mobility lifecycle management platform, Buyers’ Club program, and managed services to AppDirect’s unified lifecycle management offering. The deal integrates vCom’s AI-powered software and services into AppDirect’s advisor-driven commerce platform to expand capabilities for managing network, mobility, hardware, cloud and energy spend.

Volaris Group Acquires AVENCALL

January 18, 2024

Software

Volaris Group, a division of Constellation Software Inc., has acquired AVENCALL SAS, a Lyon-based provider of unified communications and contact center software (including the XiVO product). AVENCALL was previously a subsidiary of Wisper Group; Volaris said the acquisition will support AVENCALL’s growth in government administration and contact center markets.