ServiceNow to Acquire Era Software

ServiceNow Acquires Lightstep

May 10, 2021

Cloud & SaaS

ServiceNow acquired observability leader Lightstep to integrate next‑generation application monitoring and distributed tracing into its Now Platform, strengthening its IT operations and digital workflow capabilities. The deal (announced May 10, 2021; completed June 15, 2021) expands ServiceNow's ability to deliver real‑time operational insights and faster resolution workflows for DevOps and enterprise IT teams.

ServiceNow Acquires 4Industry and EY's Smart Daily Management

March 21, 2024

Cloud & SaaS

ServiceNow has agreed to acquire Netherlands-based 4Industry and the Smart Daily Management application from EY to expand its Connected Worker and industrial operations capabilities. The deals strengthen ServiceNow's OT and factory-floor offerings across manufacturing, energy, and transport & logistics and will be integrated into a new Connected Worker solution on the Now Platform (expected 2025).

ServiceNow Acquires Logik.ai

April 8, 2025

Cloud & SaaS

ServiceNow signed a definitive agreement to acquire Logik.ai, an AI-powered, composable Configure, Price, Quote (CPQ) provider. The deal is intended to expand ServiceNow’s CRM footprint in Sales and Order Management, helping sales organizations close deals faster and improve efficiency across the sales lifecycle.

ServiceNow Acquires Appsee's In‑App Mobile Analytics Platform and R&D Talent

May 13, 2019

Data & Analytics

ServiceNow signed an agreement to acquire the in‑app mobile analytics platform, intellectual property and R&D talent of Israel‑based Appsee. The deal will add deep user analytics capabilities to the Now Platform and bring Appsee's co‑founders and engineering team into ServiceNow (establishing a presence in central Tel‑Aviv); financial terms were not disclosed and the acquisition was expected to close by the end of Q2 2019.

UST Acquires ServiceNow Business from abhra, Inc.

February 24, 2021

IT Services

UST has completed the acquisition of the ServiceNow practice/business from abhra, Inc., expanding UST’s SaaS and ServiceNow implementation, integration and support capabilities. Kailash Attal, CEO & Managing Partner of abhra, joins UST to lead SaaS practice incubation and maturity initiatives, supporting greater customer adoption and value realization from SaaS investments.

ServiceNow to Acquire Veza to Expand AI-Native Identity Security

December 2, 2025

Cybersecurity

ServiceNow announced plans to acquire Veza, an AI-native identity security platform, to expand its Security and Risk capabilities for enterprises adopting agentic AI. The deal will integrate Veza’s patented Access Graph technology to provide end-to-end identity governance and least-privilege access across human, machine, and AI agent identities.