Capacity Acquires Textel

Automattic Acquires Texts.com

October 25, 2023

Software

Automattic has acquired Texts.com, a desktop-first messaging app that consolidates conversations from platforms like iMessage, WhatsApp, Telegram, Signal, LinkedIn, Slack and Discord into a single, encrypted inbox. The acquisition expands Automattic’s consumer product portfolio into messaging and adds AI features (message summarization, drafting, translation) while the Texts.com team works on a mobile rollout.

Capacity Acquires Denim Social and LumenVox to Build Omnichannel Support Platform

August 30, 2023

Software

Capacity, an AI-powered support automation platform based in St. Louis, acquired Denim Social (social selling SaaS) and LumenVox (speech and voice technology) to expand its omnichannel support and engagement capabilities across social and voice. The deals (terms confidential) bolster Capacity’s platform for its ~1,900 customers, increase its headcount to more than 100, and integrate social campaign tools and voice recognition/biometrics into its offering.

Capacity Acquires CereProc and SmartAction to Expand Voice and Contact Center Capabilities

July 10, 2024

AI & Machine Learning

Capacity, an AI-powered support automation platform, has acquired CereProc (Edinburgh) and SmartAction (Fort Worth) to deepen its voice, text-to-speech and virtual-agent offerings for contact centers. The deals (terms confidential) bring CereProc's speech-synthesis technology and SmartAction's NOVA virtual-agent platform and talent into Capacity's omnichannel support platform to accelerate capability expansion for its ~1,900+ customers.

Relativity Acquires Text IQ

May 27, 2021

Software

Relativity, the legal and compliance software company, has acquired Text IQ, an AI company that applies machine learning and NLP to identify sensitive and privileged data for e-discovery, compliance and privacy workflows. The deal will integrate Text IQ's AI capabilities into RelativityOne and Relativity Trace to accelerate automation and improve detection and review efficiency for law firms, enterprises and government customers.

iQSTEL Acquires 51% Stake in QXTEL

January 23, 2024

Telecommunications

iQSTEL Inc. has entered into a binding agreement to acquire 51% of the capital stock of QXTEL, a wholesale telecommunications provider with offices across Miami, London, Buenos Aires, Istanbul, Belgrade and Dubai. Management said the deal nearly doubles iQSTEL's revenue, brings new wholesale carrier customers and executive talent, and will be integrated to drive operating efficiencies and margin expansion.

Constant Contact Acquires Txtify Technologies' Business

October 10, 2024

Cloud & SaaS

Constant Contact has acquired the business of Txtify Technologies to add mobile-first lead generation microsites and survey capabilities to its marketing platform. The acquisition expands Constant Contact's ability to help small businesses convert social media engagement into owned contacts and revenue; Txtify co-founders John Stewart and Eric Dewhirst will join Constant Contact to lead integration of the technology.