MAI Voice (MAI) Acquires Quality Voices LLC

MAI Acquires WASI to Bolster MAI Voice Contact Services Division

March 1, 2023

Professional Services

MAI, a Chicago-based fulfillment and 3PL provider, has acquired Omaha-based call center operator WASI to join its MAI Voice division. The acquisition expands MAI Voice’s omnichannel and AI-enabled contact center capabilities and increases capacity across multiple verticals; WASI owner Hank Schelling retired with the sale.

Voices Acquires Voices.ai to Launch Developer Platform for Voice Applications

April 24, 2023

AI & Machine Learning

Voices, the global voice-over marketplace, has acquired Voices.ai and plans to launch a next-generation developer platform for voice applications that will include APIs, libraries, documentation and cloud infrastructure. The acquisition supports Voices’ push into AI-generated voices and developer-focused tools to serve use cases such as voice assistants, eLearning and real-time synthetic voice applications.

LiveVox Acquires SpeechIQ

January 27, 2020

AI & Machine Learning

LiveVox, a cloud customer engagement platform provider, has acquired SpeechIQ, an AI-driven speech analytics and quality assurance platform headquartered in Columbus, Ohio. The acquisition strengthens LiveVox’s workforce optimization (WFO) and speech analytics capabilities, enabling deeper insights from call recordings and improved customer engagement for contact centers.

MAI Capital Management Acquires Evoke Advisors

October 31, 2025

Wealth Management

MAI Capital Management has completed its strategic acquisition of Los Angeles-based Evoke Advisors, creating a national RIA platform with roughly 600 employees and about $65 billion in combined AUM. The deal, effective October 31, 2025, brings Evoke leaders into MAI's expanded Office of Managing Partners to accelerate MAI's national footprint and capabilities for ultra-high-net-worth, family office and institutional clients; terms were not disclosed.

MAI Capital Management Acquires Garrison Asset Management

January 6, 2025

Financial Services

MAI Capital Management, a registered investment adviser, has acquired Garrison Asset Management, a Fayetteville, Arkansas-based wealth advisory firm with $317 million in client assets under management as of September 30, 2024. Garrison will adopt the MAI brand and integrate MAI’s internal infrastructure (HR, operations, marketing), with Kerry Bradley and James Bell joining MAI as senior portfolio managers; terms were not disclosed.

AnswerNet Acquires Quality Contact Solutions

December 31, 2021

Professional Services

AnswerNet, a Willow Grove, Pennsylvania-based BPO and call center services provider, acquired Quality Contact Solutions (QCS) and its subsidiary QCS At Home, with the deal finalized December 31, 2021. The acquisition strengthens AnswerNet’s telemarketing, outbound/inbound and compliance capabilities; AnswerNet retained QCS employees and appointed Chris Grothe to oversee the business.