AnswerNet Acquires Quality Contact Solutions

Prospect Partners Invests in Customer Contact Services (CCS)

January 24, 2023

Professional Services

Prospect Partners has made an investment, alongside CCS management, in Customer Contact Services (CCS), a Minnetonka, Minnesota–based provider of technology-enabled virtual receptionist and inbound customer contact solutions. The transaction provides capital and debt financing (senior debt from Enterprise Bank and subordinated debt/equity co-investment from NorthCoast Mezzanine) to support CCS’s growth and a buy-and-build strategy, with Prospect advising on expansion and add-on acquisitions.

Connectbase Acquires Network Capacity Solutions (NCS)

October 27, 2024

Cloud & SaaS

Connectbase, a global connectivity marketplace, has acquired Network Capacity Solutions (NCS), a provider of network and data center inventory management software. The acquisition adds inventory lifecycle and real-time availability capabilities to Connectbase's platform to help data centers, dark-fiber operators, and service providers better monetize and transact connectivity services.

RLDatix Acquires Quality Compliance Systems (QCS)

May 5, 2022

Healthcare Services

RLDatix has acquired UK-based Quality Compliance Systems (QCS), a content-driven SaaS compliance platform serving primary and social care providers. The acquisition expands RLDatix’s governance, risk and compliance (GRC) and HCM capabilities into primary and social care markets, enabling more integrated, end-to-end solutions across the health and care continuum.

Phoenix3 Collective Acquires Quality Culinary Solutions

September 3, 2025

Restaurants & Hospitality

Phoenix3 Collective (formerly Phoenix3 Holdings) has rebranded and acquired Quality Culinary Solutions (QCS), a culinary advisory firm serving self-operated senior living communities, to expand its portfolio of boutique dining and hospitality businesses. The acquisition strengthens Phoenix3’s capabilities in senior-living culinary advisory as it continues to operate and scale a collection of hospitality brands serving senior living, corporate, healthcare, and education sectors.

Pinnacle Technology Solutions Acquires QCM Technologies

July 16, 2024

IT Services

Pinnacle Technology Solutions (PTS) has acquired Scottsdale-based QCM Technologies, a managed-services and systems-integration provider focused on storage, networking, virtualization and data center solutions. The deal expands PTS’s technical capabilities and regional presence in the Southwest, enabling the combined group to offer broader managed and infrastructure services to SMB and public-sector customers.

PennSpring Capital Acquires Securus Contact Systems

January 16, 2019

Professional Services

PennSpring Capital, a lower middle market private equity firm, has acquired Securus Contact Systems, a Portland-based provider of virtual receptionist and call center services. The founders remain in place with meaningful equity, and PennSpring intends to invest in the company's proprietary platform and pursue add-on consolidation opportunities.