Operating Company Business Services

Better Car People

Monroe, North Carolina, United States

Formerly known as BCP, Better Car People (BCP), BetterCarPeople

Better Car People provides collaborative, AI-enabled cross-channel customer engagement for automotive dealerships—connecting dealerships with customers across text, chat, email, and phone to drive appointments, sales, and service, and lifelong loyalty.

Focus Areas
Automotive dealer customer engagement / BDC, Omnichannel customer engagement platform, Contact center / outbound call center

Tracked deals

4

4 tracked deals across 2022-2024.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Addon

3 addon · 1 buyout

Better Car People Acquisition Volume by Year

Last 3 years

Acquisition volume by year Annual acquisition counts for the last 3 years for Better Car People. 2 2022 1 2023 1 2024

Supporting Data

Recent Transactions

  • Buyer
    Better Car People
    Target
    Proactive Dealer Solutions
    Seller
    Capitala Group
    Industry
    Cloud & SaaS
    Type
    Buyout

    Better Car People has acquired Proactive Dealer Solutions, a Huntersville, North Carolina-based provider of SaaS and BDC consulting for automotive dealerships, from Capitala Group. The acquisition combines BCP's omnichannel lead engagement platform and generative AI capabilities with Proactive's Brooke AI Digital Voice Assistant, BDC technology, and retail performance consulting to create an integrated dealer engagement offering.

  • Buyer
    CentralBDC (now operating as Better Car People), Better Car People (BCP)
    Target
    AutoAwards
    Type
    Addon

    CentralBDC announced the acquisition of AutoAwards, a 30-year provider of loyalty and rewards programs for automotive and marine dealerships. The deal is the third add-on to CentralBDC's portfolio and will be folded into the company's rebranded operating platform, Better Car People (BCP), to expand its dealer-facing customer engagement and loyalty capabilities.

  • Buyer
    CentralBDC, SJ Partners LLC, Everside Capital Partners LLC, Northcreek Mezzanine Fund, Resolute Capital Partners
    Target
    Better Car People
    Industry
    Automotive
    Type
    Addon

    CentralBDC, an SJ Partners–backed outsourced Business Development Center (BDC) for automotive dealerships, has taken a majority stake in Better Car People (BCP), an omnichannel outbound customer engagement provider for dealers. The acquisition was funded by SJ Partners with co-investment / financing from Everside Capital Partners, Northcreek Mezzanine and Resolute Capital Partners, with Enterprise Bank & Trust providing an incremental senior term loan; the deal is an add-on to expand CentralBDC's customer engagement platform and capabilities for OEMs and dealer partners.

  • Buyer
    CentralBDC, SJ Partners
    Target
    PowerBDC
    Type
    Addon

    CentralBDC, an SJ Partners portfolio company based in Boca Raton, Florida, has acquired PowerBDC, a Stamford, Connecticut-based outsourced business development center serving automotive, RV, powersports and marine dealerships. The add-on expands CentralBDC's suite of inbound/outbound lead generation, lead management and CRM services as part of a strategy to grow its market share and capabilities in dealership marketing and customer engagement.

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