Operating Company Software

Convey

Denver, Colorado, United States

Formerly known as Message Broadcast, message broadcast

Convey is the engagement operating system for utilities and regulated industries, delivering intelligent customer workflows that transform compliance into seamless, human-centered experiences.

Focus Areas
Utility customer engagement software, IVR / call overflow systems, Outage notification and alerting
Website
goconvey.com

Tracked deals

3

3 tracked deals across 2024-2026.

Recent pace

1

1 tracked deal announced in the last 12 months.

Deal mix

Addon

2 addon · 1 buyout

Convey Acquisition Volume by Year

Last 2 years

Acquisition volume by year Annual acquisition counts for the last 2 years for Convey. 2 2024 ~1 est. 1 2026
Actual Full-year estimate

Supporting Data

Recent Transactions

  • Buyer
    Convey
    Target
    Selectron
    Industry
    IT Services
    Type
    Buyout

    Convey, the engagement operating system for utilities and regulated industries, announced it has acquired Selectron, a provider of citizen engagement, field operations, inspection management, and payment solutions for utilities and state/local governments. The combined platform adds PCI-certified payments, inspection and field workforce management, and mobile inspection workflows alongside Convey’s omnichannel communications and AI orchestration.

  • Buyer
    Message Broadcast, OceanSound Partners, Energy Impact Partners (EIP)
    Target
    West Utilities (CX360 division of West Technology Group)
    Seller
    West Technology Group (CX360 division)
    Industry
    Cloud & SaaS
    Type
    Addon

    Message Broadcast, a portfolio company of OceanSound Partners and Energy Impact Partners (EIP), has acquired the utilities business from West Technology Group’s CX360 division ("West Utilities"). The add-on expands Message Broadcast’s cloud-based customer engagement platform with West Utilities’ high-volume IVR and outage notification capabilities used by over 40 U.S. and Canadian utilities; terms were not disclosed.

  • Buyer
    Message Broadcast, OceanSound Partners, Energy Impact Partners
    Target
    AGENT511
    Industry
    Software
    Type
    Addon

    Message Broadcast, a portfolio company of OceanSound Partners and Energy Impact Partners, has acquired AGENT511, a Northbrook, Illinois-based provider of customer and constituent engagement solutions for utilities and local governments. The undisclosed deal expands Message Broadcast’s utility-focused product suite and strengthens its position as a leading provider of customer engagement software for electric utilities and other regulated industries.

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