Tracked deals
3
3 tracked deals across 2024-2026.
Denver, Colorado, United States
Formerly known as Message Broadcast, message broadcast
Convey is the engagement operating system for utilities and regulated industries, delivering intelligent customer workflows that transform compliance into seamless, human-centered experiences.
Tracked deals
3
3 tracked deals across 2024-2026.
Recent pace
1
1 tracked deal announced in the last 12 months.
Deal mix
Addon
2 addon · 1 buyout
Last 2 years
Supporting Data
Convey, the engagement operating system for utilities and regulated industries, announced it has acquired Selectron, a provider of citizen engagement, field operations, inspection management, and payment solutions for utilities and state/local governments. The combined platform adds PCI-certified payments, inspection and field workforce management, and mobile inspection workflows alongside Convey’s omnichannel communications and AI orchestration.
Message Broadcast, a portfolio company of OceanSound Partners and Energy Impact Partners (EIP), has acquired the utilities business from West Technology Group’s CX360 division ("West Utilities"). The add-on expands Message Broadcast’s cloud-based customer engagement platform with West Utilities’ high-volume IVR and outage notification capabilities used by over 40 U.S. and Canadian utilities; terms were not disclosed.
Message Broadcast, a portfolio company of OceanSound Partners and Energy Impact Partners, has acquired AGENT511, a Northbrook, Illinois-based provider of customer and constituent engagement solutions for utilities and local governments. The undisclosed deal expands Message Broadcast’s utility-focused product suite and strengthens its position as a leading provider of customer engagement software for electric utilities and other regulated industries.
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