Message Broadcast Acquires West's Utilities Business
November 21, 2024
Message Broadcast, a portfolio company of OceanSound Partners and Energy Impact Partners (EIP), has acquired the utilities business from West Technology Group’s CX360 division ("West Utilities"). The add-on expands Message Broadcast’s cloud-based customer engagement platform with West Utilities’ high-volume IVR and outage notification capabilities used by over 40 U.S. and Canadian utilities; terms were not disclosed.
- Targets
- West Utilities (CX360 division of West Technology Group)
- Sellers
- West Technology Group (CX360 division)
- Platforms
- Message Broadcast
- Industry
- Cloud & SaaS
- Location
- New York, United States
- Transaction Type
- Addon
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