Operating Company Software

Cyara

Austin, Texas, United States

Cyara is the global leader in AI-powered customer experience assurance, providing a unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels to eradicate bad CX. It helps brands optimize and govern AI interactions and validate performance at production scale.

Focus Areas
AI-powered customer experience assurance, Conversational AI testing and monitoring, Voice and omnichannel contact center assurance
Website
cyara.com

Tracked deals

3

3 tracked deals across 2023.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

3 buyout

Cyara Acquisition Volume by Year

Last 1 years

Acquisition volume by year Annual acquisition counts for the last 1 years for Cyara. 3 2023

Supporting Data

Recent Transactions

  • Cyara Acquires QBox to Boost Conversational AI Testing
    November 28, 2023
    Buyer
    Cyara
    Target
    QBox
    Seller
    Volume Group
    Industry
    AI & Machine Learning
    Location
    Berkshire, United Kingdom
    Type
    Buyout

    Cyara has acquired conversational AI testing company QBox to expand its chatbot and voicebot testing, monitoring, and NLP validation capabilities. The deal integrates QBox’s NLP-driven testing platform into Cyara’s AI-powered CX Assurance suite to strengthen conversational AI optimization for enterprise customers.

  • Cyara Acquires CentraCX
    June 20, 2023
    Buyer
    Cyara
    Target
    CentraCX
    Industry
    Cloud & SaaS
    Location
    Victoria, Australia
    Type
    Buyout

    Cyara, an AI-led customer experience (CX) transformation platform, has acquired CentraCX, a SaaS Voice of the Customer (VOC) solution built for enterprise contact centers. The acquisition adds CentraCX's customer feedback and VOC analytics capabilities to Cyara's CX assurance platform to deliver integrated insights for CX design, testing and continuous improvement.

  • Cyara Acquires Spearline
    March 27, 2023
    Buyer
    Cyara
    Target
    Spearline
    Industry
    Telecommunications
    Location
    Ireland
    Type
    Buyout

    Cyara, a provider of Customer Experience (CX) Assurance solutions, has acquired Ireland-headquartered Spearline to expand its global in-country dialing and WebRTC testing and monitoring capabilities. The acquisition enhances Cyara's contact center, chatbot and WebRTC assurance offerings and extends its global testing footprint; financial terms were not disclosed.

Related Acquisition Pages

AI & Machine Learning Buyers & Acquisitions 1 tracked deal by Cyara. Cloud & SaaS Buyers & Acquisitions 1 tracked deal by Cyara. Telecommunications Buyers & Acquisitions 1 tracked deal by Cyara.

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