Cyara Acquires CentraCX
June 20, 2023
Cyara, an AI-led customer experience (CX) transformation platform, has acquired CentraCX, a SaaS Voice of the Customer (VOC) solution built for enterprise contact centers. The acquisition adds CentraCX's customer feedback and VOC analytics capabilities to Cyara's CX assurance platform to deliver integrated insights for CX design, testing and continuous improvement.
- Buyers
- Cyara
- Targets
- CentraCX
- Industry
- Cloud & SaaS
- Location
- Victoria, Australia
- Transaction Type
- Buyout
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