ResultsCX Acquires Aucera

Axtria Acquires Conexus Solutions

April 15, 2026

Data & Analytics

Axtria announced it is acquiring Conexus Solutions, a life sciences technology and managed services partner specializing in CRM transformation across the Veeva and Salesforce ecosystems. The deal expands Axtria into end-to-end life sciences CRM capabilities by combining Axtria’s agentic AI platform with Conexus’ CRM execution expertise for data-to-field-to-patient outcomes.

CallRevu Acquires TotalCX

May 14, 2024

Cloud & SaaS

CallRevu, a market leader in automotive communication intelligence, has acquired TotalCX, a call management platform and hosted PBX provider. The deal — supported by Serent Capital — expands CallRevu's telephony and CX capabilities to better serve automotive dealerships and accelerate product innovation.

Daxtra Acquires PivotCX

April 25, 2024

Software

Daxtra, the UK-based provider of AI-enriched recruitment software, has acquired PivotCX, an Indianapolis-based talent acquisition communications hub. The acquisition (closed April 24, 2024) will fold PivotCX’s communications capabilities into the Daxtra product suite to improve candidate engagement and conversion; terms were not disclosed.

ResultsCX Acquires Huntswood

February 14, 2024

Professional Services

ResultsCX has acquired Huntswood, a UK-based consulting and customer solutions firm, to expand its Customer Experience Management capabilities in the BFSI sector and strengthen relationships in Utilities. The deal adds Huntswood’s UK and South Africa delivery footprint (Berkshire HQ; centres in Durban and Cape Town), and deepens ResultsCX’s European presence; ResultsCX is backed by PE firm ChrysCapital.

Cyara Acquires CentraCX

June 20, 2023

Cloud & SaaS

Cyara, an AI-led customer experience (CX) transformation platform, has acquired CentraCX, a SaaS Voice of the Customer (VOC) solution built for enterprise contact centers. The acquisition adds CentraCX's customer feedback and VOC analytics capabilities to Cyara's CX assurance platform to deliver integrated insights for CX design, testing and continuous improvement.

ChrysCapital Acquires ResultsCX from One Equity Partners

October 4, 2021

Professional Services

ChrysCapital has acquired ResultsCX from One Equity Partners in a private transaction; financial terms were not disclosed. ResultsCX, a Fort Lauderdale–headquartered customer experience and contact center services provider with ~20,000 employees and global delivery centers, was grown under OEP through multiple strategic add-ons and digital capability investments.