Operating Company Software

Dialpad

San Ramon, California, United States

Dialpad is an AI-powered communications intelligence platform creating human-first, AI-enhanced solutions for how businesses communicate with and serve customers (voice intelligence and contact center capabilities).

Focus Areas
AI communications intelligence, Contact center software, Voice intelligence
Website
dialpad.com

Tracked deals

3

3 tracked deals across 2020-2021.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

3 buyout

Dialpad Acquisition Volume by Year

Last 2 years

Acquisition volume by year Annual acquisition counts for the last 2 years for Dialpad. 1 2020 2 2021

Supporting Data

Recent Transactions

  • Dialpad Acquires Koopid
    October 19, 2021
    Buyer
    Dialpad Inc.
    Target
    Koopid
    Industry
    Cloud & SaaS
    Location
    United States
    Type
    Buyout

    Dialpad Inc. acquired Koopid to integrate Koopid’s AI-driven omnichannel customer experience platform into Dialpad Contact Center, enhancing chat, messaging, self-service and social media support and integrating with Dialpad Voice Intelligence. The acquisition expands Dialpad’s CCaaS capabilities and aims to provide a unified, AI-powered omnichannel CX for its customers; Q Advisors acted as financial advisor to Koopid.

  • Dialpad Acquires Kare Knowledgeware
    September 15, 2021
    Buyer
    Dialpad Inc.
    Target
    Kare Knowledgeware
    Industry
    Software
    Location
    England, United Kingdom
    Type
    Buyout

    Dialpad Inc. acquired Kare Knowledgeware to integrate its AI-driven knowledge management, search and workflow orchestration capabilities into Dialpad Contact Center. The deal expands Dialpad’s conversational AI and self-service functionality to improve customer and agent experience through deeper NLP, automated engagement and real-time agent assistance.

  • Dialpad Acquires Highfive
    September 1, 2020
    Buyer
    Dialpad
    Target
    Highfive
    Industry
    Cloud & SaaS
    Location
    California, United States
    Type
    Buyout

    Dialpad, a cloud-native business communications provider, acquired video conferencing company Highfive to enhance its video capabilities and deliver a unified communications experience. The acquisition brings Highfive's team and WebRTC-based video technology into Dialpad's platform to improve meeting experiences for distributed and remote teams.

Related Acquisition Pages

Cloud & SaaS Buyers & Acquisitions 2 tracked deals by Dialpad. Software Buyers & Acquisitions 1 tracked deal by Dialpad. Acquisitions in California 1 tracked deal by Dialpad.

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