Operating Company Business Services

PartnerHero

Boise, Idaho, United States

PartnerHero is an AI-native contact center and CX operations provider offering outsourced customer support and related services including trust & safety, content moderation, and quality assurance.

Focus Areas
AI-Native Contact Center, Customer Support Outsourcing, Trust & Safety

Tracked deals

3

3 tracked deals across 2023.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

3 buyout

PartnerHero Acquisition Volume by Year

Last 1 years

Acquisition volume by year Annual acquisition counts for the last 1 years for PartnerHero. 3 2023

Supporting Data

Recent Transactions

  • PartnerHero Acquires ElevateCX
    September 28, 2023
    Buyer
    PartnerHero
    Target
    ElevateCX
    Industry
    Marketing & Advertising
    Location
    California, United States
    Type
    Buyout

    PartnerHero, a Boise-based customer operations and outsourcing provider, has acquired ElevateCX, a community and events series for customer experience (CX) leaders. ElevateCX founder Sarah Hatter joined PartnerHero as Senior Director of Community and Events, and PartnerHero will continue to host ElevateCX events, beginning with a conference in Atlanta on October 12-13, 2023.

  • PartnerHero Acquires Summatti
    May 4, 2023
    Buyer
    PartnerHero
    Target
    Summatti
    Industry
    AI & Machine Learning
    Location
    Ontario, Canada
    Type
    Buyout

    PartnerHero has acquired Summatti, an AI-powered conversation analytics platform based in Waterloo, Ontario, to accelerate development of its omnichannel CX operations platform. Summatti’s founders will join PartnerHero full-time and the company’s conversation-intelligence technology will be integrated into PartnerHero’s customer operations offerings.

  • PartnerHero Acquires SupportOps, a Zendesk Implementation Specialist
    January 17, 2023
    Buyer
    PartnerHero
    Target
    SupportOps
    Industry
    IT Services
    Location
    New York, United States
    Type
    Buyout

    PartnerHero, a provider of outsourced customer operations, has acquired SupportOps, a New York Metro–based Zendesk implementation and CRM automation specialist. The acquisition enables PartnerHero to offer Zendesk implementation and administration services immediately, expanding its end-to-end CX capabilities.

Related Acquisition Pages

AI & Machine Learning Buyers & Acquisitions 1 tracked deal by PartnerHero. IT Services Buyers & Acquisitions 1 tracked deal by PartnerHero. Marketing & Advertising Buyers & Acquisitions 1 tracked deal by PartnerHero. Acquisitions in California 1 tracked deal by PartnerHero. Acquisitions in New York 1 tracked deal by PartnerHero.

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