Tracked deals
5
5 tracked deals across 2019-2024.
Operating Company
Software
SugarAI
San Francisco, California, United States
Formerly known as SugarCRM, SugarCRM Inc., sugarai.com
AI-powered CRM for sales, marketing, and service—positioned as the next-generation CRM brand.
- Focus Areas
- CRM (customer relationship management), Sales automation, Marketing automation
- Website
- sugarai.com
Recent pace
0
0 tracked deals announced in the last 12 months.
Deal mix
Buyout
4 buyout · 1 divestiture
SugarAI Acquisition Volume by Year
Last 3 years
Supporting Data
Recent Transactions
-
- Buyer
- SugarCRM
- Target
- sales-i
- Industry
- Cloud & SaaS
- Location
- West Midlands, United Kingdom
- Type
- Buyout
SugarCRM has acquired sales-i, a revenue intelligence provider that integrates ERP and CRM data to deliver AI-powered sales insights; terms were not disclosed. The deal—announced after nearly a year of partnership—adds sales-i's revenue intelligence and AI capabilities to SugarCRM's sales automation platform and creates a combined company with global reach and enhanced account-management capabilities.
-
- Buyer
- SugarCRM
- Target
- Loaded Technologies
- Industry
- IT Services
- Location
- New South Wales, Australia
- Type
- Buyout
SugarCRM acquired Loaded Technologies, a Sydney-based CRM strategy and cloud implementation services provider, to strengthen its implementation and consulting capabilities in Australia and the broader Asia-Pacific region. The deal brings Loaded's Sugar implementation expertise into SugarCRM as the vendor seeks to accelerate time-to-value for mid-market customers and address growing demand for cloud-based customer experience solutions in APAC.
-
November 5, 2020
- Buyer
- SugarCRM Inc., Accel-KKR
- Target
- W-Systems
- Seller
- UpCurve, Inc. (a division of Gannett)
- Industry
- IT Services
- Location
- New Jersey, United States
- Type
- Buyout
SugarCRM Inc. has acquired W-Systems, a New Jersey-based CRM and marketing automation solutions and services provider (a division of Gannett's UpCurve, Inc.). The acquisition brings W-Systems' implementation, customer success and development teams and high-demand add-ons into Sugar's North American operations to expand implementation capacity and accelerate delivery of sales and marketing automation services to mid-market customers.
-
- Buyer
- SugarCRM Inc.
- Target
- Salesfusion
- Industry
- Cloud & SaaS
- Location
- Georgia, United States
- Type
- Buyout
SugarCRM announced on May 16, 2019 that it has acquired Salesfusion, a SaaS marketing-automation provider. The acquisition adds marketing automation and lead management capabilities to SugarCRM’s platform to deliver a unified customer experience for mid-market B2B customers.
-
March 7, 2019
- Buyer
- SugarCRM Inc.
- Target
- Collabspot Pte Ltd (email integration products)
- Seller
- Collabspot Pte Ltd
- Industry
- Software
- Location
- Singapore
- Type
- Divestiture
SugarCRM Inc. acquired the Collabspot email integration products from Collabspot Pte Ltd to strengthen email-CRM integration and improve its user experience and insights. The assets, developed by the Singapore-based Collabspot (launched 2012), will be integrated into SugarCRM's platform as part of its product expansion under new CEO Craig Charlton.
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