Tracked deals
4
4 tracked deals across 2017-2024.
Melville, New York, United States
Verint helps you deliver AI outcomes to solve customer experience (CX) automation challenges in the contact center and beyond, using data and AI across analytics and cloud CX automation.
Tracked deals
4
4 tracked deals across 2017-2024.
Recent pace
0
0 tracked deals announced in the last 12 months.
Deal mix
Buyout
4 buyout
Last 4 years
Supporting Data
Verint completed the acquisition of Cogito in October 2024, adding Cogito’s real-time agent coaching and conversation AI capabilities to its CX Automation portfolio. Verint has already integrated Cogito technology to launch the Verint CX/EX Scoring Bot, leveraging Cogito’s ability to analyze 200+ acoustic and lexical signals to score live customer-agent interactions and improve contact center performance.
Verint has acquired Qudini, a U.K.-based provider of appointment scheduling and virtual queuing software, to add appointment scheduling capabilities to the Verint Customer Engagement Platform. Qudini is privately held, headquartered in London with roughly 20 employees; Seneca Partners EIS Portfolio Fund exited its investment as part of the sale. Terms were not disclosed.
Verint acquired Conversocial to expand its cloud customer engagement platform with additional social and messaging channels and strengthen conversational AI capabilities. The deal was announced in August 2021; Conversocial — which has offices in New York and London and roughly 80 employees — was acquired for about $50 million in cash.
Verint Systems Inc. (Nasdaq: VRNT) has acquired all outstanding equity interests in Next IT Corporation and its affiliate Next IT Innovation Labs, LLC for roughly $30 million in cash at closing, plus potential future cash payments. The acquisition adds conversational AI and intelligent virtual assistant capabilities to Verint's cloud self-service and automation portfolio to accelerate its AI-driven customer engagement solutions.
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