Public Company Software

Verint Systems

Melville, New York, United States

Verint helps you deliver AI outcomes to solve customer experience (CX) automation challenges in the contact center and beyond, using data and AI across analytics and cloud CX automation.

Focus Areas
Conversational AI, Customer experience (CX) automation, Contact center analytics
Website
verint.com

Tracked deals

4

4 tracked deals across 2017-2024.

Recent pace

0

0 tracked deals announced in the last 12 months.

Deal mix

Buyout

4 buyout

Verint Systems Acquisition Volume by Year

Last 4 years

Acquisition volume by year Annual acquisition counts for the last 4 years for Verint Systems. 1 2017 1 2021 1 2023 1 2024

Supporting Data

Recent Transactions

  • December 5, 2024
    Buyer
    Verint
    Target
    Cogito
    Industry
    Software
    Type
    Buyout

    Verint completed the acquisition of Cogito in October 2024, adding Cogito’s real-time agent coaching and conversation AI capabilities to its CX Automation portfolio. Verint has already integrated Cogito technology to launch the Verint CX/EX Scoring Bot, leveraging Cogito’s ability to analyze 200+ acoustic and lexical signals to score live customer-agent interactions and improve contact center performance.

  • Buyer
    Verint
    Target
    Qudini
    Seller
    Seneca Partners EIS Portfolio Fund
    Industry
    Cloud & SaaS
    Location
    United Kingdom
    Type
    Buyout

    Verint has acquired Qudini, a U.K.-based provider of appointment scheduling and virtual queuing software, to add appointment scheduling capabilities to the Verint Customer Engagement Platform. Qudini is privately held, headquartered in London with roughly 20 employees; Seneca Partners EIS Portfolio Fund exited its investment as part of the sale. Terms were not disclosed.

  • Buyer
    Verint
    Target
    Conversocial
    Industry
    Cloud & SaaS
    Location
    United Kingdom
    Type
    Buyout

    Verint acquired Conversocial to expand its cloud customer engagement platform with additional social and messaging channels and strengthen conversational AI capabilities. The deal was announced in August 2021; Conversocial — which has offices in New York and London and roughly 80 employees — was acquired for about $50 million in cash.

  • Buyer
    Verint Systems Inc.
    Target
    Next IT Corporation, Next IT Innovation Labs, LLC
    Type
    Buyout

    Verint Systems Inc. (Nasdaq: VRNT) has acquired all outstanding equity interests in Next IT Corporation and its affiliate Next IT Innovation Labs, LLC for roughly $30 million in cash at closing, plus potential future cash payments. The acquisition adds conversational AI and intelligent virtual assistant capabilities to Verint's cloud self-service and automation portfolio to accelerate its AI-driven customer engagement solutions.

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