Ruby Acquires Pure Chat

Pegasystems Acquires Qurious.io for AI-Powered Speech Analytics

January 11, 2021

Software

Pegasystems Inc. acquired Qurious.io, a San Francisco–based provider of real-time AI-powered speech analytics for customer service teams. The acquisition will integrate Qurious.io's speech-to-text, NLP and emotion-detection SaaS capabilities into Pega Customer Service to provide real-time agent insights and coaching; terms were not disclosed.

ClickHouse Acquires LibreChat

November 4, 2025

AI & Machine Learning

ClickHouse, Inc. has acquired LibreChat, an open-source AI chat platform, bringing founder Danny Avila and his team into ClickHouse to build an open-source Agentic Data Stack. The deal integrates LibreChat's multi-LLM chat capabilities with ClickHouse's high-performance analytics engine to enable agentic analytics for enterprise customers and community users.

IntouchCX Acquires WebPurify

January 7, 2025

Cloud & SaaS

IntouchCX has acquired WebPurify, a provider of AI-powered and human-driven content moderation and trust & safety solutions. The deal expands IntouchCX’s capabilities in trust and safety—adding multimedia moderation and Hyderabad-based operations to support clients across technology, retail, media, and entertainment sectors.

Real Chemistry Acquires conversationHEALTH

April 5, 2022

Healthcare Services

Real Chemistry, a San Francisco-based health innovation company, has acquired conversationHEALTH, a HIPAA-compliant conversational AI SaaS platform for the health care and life sciences industry. The acquisition expands Real Chemistry's Data and Artificial Intelligence Solutions capabilities by adding conversational AI, medically-trained NLU and intelligent agents for scientific communications, medical affairs, clinical trials and commercial operations.

Qualtrics Acquires Clarabridge

July 29, 2021

Cloud & SaaS

Qualtrics agreed to acquire Clarabridge in a stock transaction valued at $1.125 billion, bringing Clarabridge's omnichannel conversational analytics and AI capabilities into the Qualtrics Experience Management (XM) platform. The acquisition expands Qualtrics' analytics capabilities for unstructured customer feedback (social, calls, chat, reviews) and is intended to accelerate growth and strengthen its position as the leading XM provider.

Mews Acquires DataChat to Accelerate Agentic AI in Hospitality

October 29, 2025

AI & Machine Learning

Mews, a global hospitality operating system provider, has acquired DataChat, a U.S.-based AI analytics company that specializes in conversational analytics and automated data reasoning. The deal will integrate DataChat’s natural language and agentic AI capabilities into Mews’ platform to accelerate autonomous and semi-autonomous agents for reservations, operations, revenue optimization, and guest engagement.