Renovus Capital Partners Makes Growth Investment in Inflow Communications

InflowCX Acquires BPO Partners

December 14, 2022

Professional Services

InflowCX, a Renovus Capital Partners-backed provider of contact center advisory, consulting and managed services, has acquired Atlanta-based BPO Partners to expand its contact center consulting, outsourcing and technical services capabilities. The deal is an add-on to InflowCX's platform and is intended to accelerate the combined firm's ability to serve enterprise and mid-market clients with CX, contact center technology and outsourcing strategy services.

Inflow Communications Acquires PeakView

March 18, 2021

IT Services

Inflow Communications, a Portland-based contact center advisory and managed services firm (and portfolio company of Renovus Capital Partners), has combined with PeakView, a Denver-based cloud contact center consulting firm. The deal expands Inflow's advisory and technical capabilities for contact center and unified communications technologies and extends its reach into more enterprise customers.

Gemspring Affiliate Acquires InflowCX and Combines It with Amplix

October 23, 2023

IT Services

An affiliate of Gemspring Capital Management acquired Inflow Communications (InflowCX) from Renovus Capital Partners and will combine the business with Gemspring portfolio company Amplix. The transaction creates a larger technology advisory and CX services platform that expands Amplix’s customer experience, contact center, and managed services capabilities; financial terms were not disclosed.

Inflow Acquires EPIC Connections

January 10, 2022

Professional Services

Inflow, a Portland-based contact center consulting and managed services provider (and portfolio company of Renovus Capital Partners), has acquired Omaha-based EPIC Connections. The acquisition expands Inflow's consulting, outsourcing and professional services capabilities for contact center operations and customer experience technology implementations.

InflowCX Acquires NetFore Systems

August 29, 2023

Software

InflowCX has acquired Ottawa-based NetFore Systems to expand its contact-center self-service and AI capabilities. NetFore's experience building AI-driven IVAs and IVR solutions will be integrated into InflowCX's advisory, consulting, and managed services to accelerate customers' AI and digital self-service strategies.

Ren Receives Strategic Growth Investment from Bain Capital Tech Opportunities and Valeas Capital Partners

July 26, 2023

Cloud & SaaS

Ren, an Indianapolis-based provider of donor-advised fund enablement software and services, received a strategic growth investment led by Bain Capital Tech Opportunities and Valeas Capital Partners. The capital — Ren's first institutional funding — will be used to build new product features, rapidly scale the team, increase advisor and client awareness of donor-advised funds, and expand Ren's charity network; financial terms were not disclosed. Raymond James acted as exclusive financial advisor.