InflowCX Acquires NetFore Systems
August 29, 2023
InflowCX has acquired Ottawa-based NetFore Systems to expand its contact-center self-service and AI capabilities. NetFore's experience building AI-driven IVAs and IVR solutions will be integrated into InflowCX's advisory, consulting, and managed services to accelerate customers' AI and digital self-service strategies.
- Buyers
- InflowCX, Renovus Capital Partners
- Targets
- NetFore Systems
- Industry
- Software
- Location
- Ontario, Canada
- Transaction Type
- Buyout
Explore More
Related Acquisitions
-
InflowCX Acquires BPO Partners
December 14, 2022
Professional Services
InflowCX, a Renovus Capital Partners-backed provider of contact center advisory, consulting and managed services, has acquired Atlanta-based BPO Partners to expand its contact center consulting, outsourcing and technical services capabilities. The deal is an add-on to InflowCX's platform and is intended to accelerate the combined firm's ability to serve enterprise and mid-market clients with CX, contact center technology and outsourcing strategy services.
-
Renovus Capital Partners Makes Growth Investment in Inflow Communications
January 13, 2021
IT Services
Renovus Capital Partners has made a growth investment in Inflow Communications, a Portland, Oregon-based provider of strategic advisory, consulting and managed services for contact center (CCaaS), customer experience (CX) and unified communications (UCaaS) technologies. Inflow serves over 500 customers nationwide and will partner with Renovus to accelerate growth and pursue strategic initiatives; Inflow is the 15th platform company for Renovus' second fund.
-
Inflow Communications Acquires PeakView
March 18, 2021
IT Services
Inflow Communications, a Portland-based contact center advisory and managed services firm (and portfolio company of Renovus Capital Partners), has combined with PeakView, a Denver-based cloud contact center consulting firm. The deal expands Inflow's advisory and technical capabilities for contact center and unified communications technologies and extends its reach into more enterprise customers.
-
Gemspring Affiliate Acquires InflowCX and Combines It with Amplix
October 23, 2023
IT Services
An affiliate of Gemspring Capital Management acquired Inflow Communications (InflowCX) from Renovus Capital Partners and will combine the business with Gemspring portfolio company Amplix. The transaction creates a larger technology advisory and CX services platform that expands Amplix’s customer experience, contact center, and managed services capabilities; financial terms were not disclosed.
-
Net at Work Acquires NexVue
October 5, 2023
IT Services
Net at Work, a leading North American provider of digital operations platform solutions, has acquired NexVue, a long-standing Acumatica partner and developer of Acumatica-based software and services. The acquisition expands Net at Work’s Acumatica ERP capabilities and brings experienced Acumatica professionals and broader service offerings into its Digital Operations Platform for SMB clients.
-
Inflow Acquires EPIC Connections
January 10, 2022
Professional Services
Inflow, a Portland-based contact center consulting and managed services provider (and portfolio company of Renovus Capital Partners), has acquired Omaha-based EPIC Connections. The acquisition expands Inflow's consulting, outsourcing and professional services capabilities for contact center operations and customer experience technology implementations.
Track M&A activity that matters to you
Get real-time deal alerts, build buyer lists with AI, and access our full acquisition database. Start your free trial today.