Smarsh Acquires TeleMessage

Smarsh Acquires CallCabinet

February 4, 2025

Cloud & SaaS

Smarsh, the Portland-based leader in communications data and intelligence, has acquired CallCabinet, a Boca Raton-based provider of cloud-native compliance call recording and AI-powered voice analytics. The acquisition expands Smarsh’s capture capabilities to include advanced voice recording, surveillance and voice insights while extending its geographic reach into markets where CallCabinet operates.

LiveVox Acquires Teckst

December 10, 2019

Software

LiveVox, the San Francisco-based provider of cloud omnichannel customer engagement and contact center software, has acquired Teckst, a New York–based enterprise messaging platform. The acquisition adds real-time, two-way messaging (SMS, WhatsApp, Facebook Messenger, Viber) capabilities to LiveVox’s U-Series omnichannel engagement suite to expand its digital messaging and omnichannel customer engagement functionality.

Smarsh Acquires Digital Safe Product Line from Micro Focus

November 3, 2021

Software

Smarsh acquired the Digital Safe product line from Micro Focus, including the customer base, technology and approximately 400 subject-matter experts, to expand its electronic communications archiving, compliance and e-discovery capabilities. The transaction, announced November 3, 2021 and completed following regulatory approval on February 1, 2022, strengthens Smarsh's scale and global footprint for regulated multi-national customers, particularly in financial services and government.

VoiceSage Acquires 2sms to Expand U.S. Presence

October 29, 2021

Cloud & SaaS

Dublin-based cloud communications provider VoiceSage has acquired Texas-based mobile messaging company 2sms to strengthen its presence in the U.S. market and expand its customer base. The deal brings 2sms's customers in financial services, education and retail into VoiceSage's platform and increases VoiceSage's global scale in conversational messaging and CPaaS offerings.

Smarsh Acquires Digital Reasoning

November 10, 2020

AI & Machine Learning

Smarsh has agreed to acquire Digital Reasoning, a leader in natural language processing, AI, and machine learning, to combine Smarsh's electronic communications archiving and supervision capabilities with Digital Reasoning's advanced analytics. The deal—announced November 10, 2020—is intended to create a "Communications Intelligence" offering for risk, compliance and business insight; financial terms were not disclosed and the transaction was expected to close within 60 days. Barclays acted as exclusive financial advisor to Digital Reasoning.

Mavenir Acquires Telestax

August 25, 2021

Cloud & SaaS

Mavenir has acquired Telestax Inc., a Communications Platform-as-a-Service (CPaaS) enablement and application provider, to enhance its Mavenir Engage messaging monetization and customer engagement offering. The deal brings Telestax's CPaaS capabilities and Restcomm API-based tooling into Mavenir's cloud-native, omni-channel messaging portfolio to accelerate SaaS delivery and feature velocity for service providers and enterprises.