Medallia Acquires Mindful from Alpine Investors

Medallia Acquires Thunderhead

January 20, 2022

Cloud & SaaS

Medallia, Inc. has signed a definitive agreement to acquire Thunderhead, a leader in journey orchestration and real-time interaction management. The acquisition will integrate Thunderhead’s ONE platform into Medallia Experience Cloud to enable individualized, every-channel customer journeys at scale; the deal is expected to close in the first quarter of the fiscal year.

Medallia Acquires Voci Technologies

April 22, 2020

AI & Machine Learning

Medallia, the San Francisco–based experience management SaaS provider, agreed to acquire Pittsburgh-based Voci Technologies, a real-time speech-to-text and AI transcription platform, for approximately $59 million in cash. The deal, announced April 22, 2020, is expected to close in May 2020 and will integrate Voci's real-time speech-to-text and deep-learning capabilities into the Medallia Experience Cloud to enhance contact-center analytics and customer experience insights.

SonderMind Acquires Mindstrong's Technology

March 22, 2023

Healthcare Services

SonderMind acquired the technology assets and select technology team members of Mindstrong as Mindstrong wound down operations. The deal adds Mindstrong’s digital measurement, data science, and virtual care capabilities to SonderMind to enable more personalized, measurement-based mental health care and enhanced support for patients with serious mental illness.

Medallia Acquires Sense360

September 14, 2020

Data & Analytics

Medallia, the experience management SaaS leader, acquired consumer insights platform Sense360 for approximately $44 million in cash. The acquisition brings Sense360’s real-time consumer and competitive intelligence into Medallia’s Experience Cloud to expand its customer intelligence and benchmarking capabilities across restaurants, retail and CPG clients.

Thoma Bravo Acquires Medallia for $6.4B

October 29, 2021

Cloud & SaaS

Thoma Bravo completed its all-cash acquisition of Medallia, a San Francisco–based leader in customer and employee experience software, in a transaction valued at approximately $6.4 billion. Medallia shareholders received $34.00 per share; Thoma Bravo said it will leverage its software operating expertise and the company’s SaaS and AI capabilities to expand Medallia’s customer reach and accelerate product innovation.

Riverside-backed Wondr Health Acquires eMindful

July 20, 2021

Healthcare Services

Wondr Health, a digital behavior-change company backed by The Riverside Company, has acquired eMindful, a provider of evidence-based mindfulness programs. The add-on expands Wondr's preventive care offering for employer-sponsored benefits by combining mindfulness and behavior-change solutions to improve mental and physical health outcomes and employer ROI.