Thoma Bravo Acquires Verint Systems and Combines It with Calabrio

Thoma Bravo Acquires Calabrio from KKR

April 19, 2021

Software

Thoma Bravo, a leading private equity firm focused on software, has completed the acquisition of Calabrio, a cloud-first customer experience intelligence and workforce engagement management software company, from KKR. The deal will provide Calabrio with new capital and Thoma Bravo's operational expertise to accelerate the company’s cloud-first growth, organic product investment and targeted inorganic expansion.

Verint Acquires Cogito

December 5, 2024

Software

Verint completed the acquisition of Cogito in October 2024, adding Cogito’s real-time agent coaching and conversation AI capabilities to its CX Automation portfolio. Verint has already integrated Cogito technology to launch the Verint CX/EX Scoring Bot, leveraging Cogito’s ability to analyze 200+ acoustic and lexical signals to score live customer-agent interactions and improve contact center performance.

Verint Acquires Conversocial

August 10, 2021

Cloud & SaaS

Verint acquired Conversocial to expand its cloud customer engagement platform with additional social and messaging channels and strengthen conversational AI capabilities. The deal was announced in August 2021; Conversocial — which has offices in New York and London and roughly 80 employees — was acquired for about $50 million in cash.

Thoma Bravo Acquires Calypso Technology from Bridgepoint and Summit Partners

March 22, 2021

Software

Thoma Bravo has agreed to acquire Calypso Technology from private equity owners Bridgepoint and Summit Partners; the transaction is expected to close in Q2 2021 subject to regulatory approvals and financial terms were not disclosed. Calypso, a San Francisco–based provider of cloud-enabled, front-to-back capital markets software and managed services, will partner with Thoma Bravo to accelerate product innovation, cloud adoption and growth through organic investment and M&A.

Thoma Bravo Acquires Talend

September 2, 2021

Data & Analytics

Thoma Bravo completed its all-cash acquisition of Talend, a leader in data integration and data integrity, in a transaction valuing Talend at approximately $2.4 billion. With Talend becoming private, Thoma Bravo plans to support the company’s cloud transition and invest in product and go-to-market initiatives to accelerate growth.

Nextiva Acquires Thrio to Boost AI-Driven Contact Center Capabilities

January 18, 2024

Cloud & SaaS

Nextiva has acquired Thrio, an AI-driven contact center software provider, to expand its customer experience and contact-center capabilities and bring Thrio's offerings into Nextiva's unified CX platform. The deal gives Nextiva immediate access to Thrio's AI contact-center technology and accelerates its mission to democratize advanced CX tools for businesses of all sizes.