Alchemer Acquires Chatmeter

September 24, 2025

Alchemer has acquired Chatmeter from PSG in a deal that expands Alchemer’s customer experience platform by combining direct feedback (surveys) with Chatmeter’s AI-powered reputation and indirect-feedback capabilities. Terms were not disclosed; the acquisition aims to create a unified feedback intelligence platform for multi-location brands across retail, hospitality, financial services and other industries.

Buyers
Alchemer
Targets
Chatmeter
Sellers
PSG
Industry
Cloud & SaaS
Location
California, United States
Transaction Type
Buyout

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