Calabrio Acquires Wysdom
January 9, 2024
Calabrio has acquired Wysdom, a Toronto-based provider of AI/ML-driven chatbot and virtual agent analytics, to expand Calabrio ONE’s conversational intelligence and bot-management capabilities. The deal integrates Wysdom’s real-time bot performance analytics into Calabrio’s omnichannel contact center analytics and workforce performance suite to drive improved agent productivity and virtual-agent effectiveness.
- Buyers
- Calabrio
- Targets
- Wysdom
- Industry
- AI & Machine Learning
- Location
- Ontario, Canada
- Transaction Type
- Buyout
Explore More
Build a buyer list for your deal
Find active buyers from recent acquisition patterns and move straight into outreach.