ServiceNow Acquires 4Industry and EY's Smart Daily Management

ServiceNow Acquires Era Software

October 14, 2022

Software

ServiceNow has agreed to acquire Seattle-based observability and log management startup Era Software to integrate its log management capabilities into ServiceNow’s Lightstep observability offering. The acquisition strengthens ServiceNow’s unified telemetry strategy by combining logs, metrics, and traces into a single enterprise-scale solution; terms were not disclosed and the deal closed in Q4 2022.

ServiceNow Acquires AI-Powered IoT Platform G2K

May 12, 2023

Software

ServiceNow has signed an agreement to acquire AI-powered platform G2K, adding real-time IoT and physical‑space data capabilities to the Now Platform to improve retail and other industry workflows. G2K is headquartered in Munich, Germany, employs 200+ people, and the deal is expected to close in Q3 2023; financial terms were not disclosed.

ServiceNow Acquires Advania's Quality 360 Solution

February 26, 2025

Cloud & SaaS

ServiceNow has acquired the Quality 360 solution from Advania to bolster its Manufacturing Commercial Operations capabilities and provide manufacturers with AI‑driven quality management. The solution, originally built by Advania on the ServiceNow platform, will be integrated to deliver proactive issue detection, root cause analysis, and end‑to‑end quality workflows for manufacturing customers.

K2 Partnering Solutions Acquires Dyooti to Strengthen ServiceNow Services

April 17, 2025

IT Services

K2 Partnering Solutions has acquired Dyooti, a ServiceNow consulting and implementation partner, to deepen its ServiceNow practice and expand digital transformation capabilities. The acquisition brings Dyooti's expert team and AI-driven automation capabilities into K2's global delivery footprint, enhancing its ability to deliver intelligent workflows and managed ServiceNow services to enterprise clients.

ServiceNow Acquires Moveworks for $2.85 Billion

March 10, 2025

AI & Machine Learning

ServiceNow agreed to acquire AI startup Moveworks in a $2.85 billion cash-and-stock transaction to accelerate its agentic AI and front‑office capabilities. The deal — announced in March 2025 and completed December 15, 2025 — integrates Moveworks' conversational AI assistant, enterprise search and reasoning engine into the ServiceNow AI Platform to boost employee and customer service automation.

ServiceNow Acquires Lightstep

May 10, 2021

Cloud & SaaS

ServiceNow acquired observability leader Lightstep to integrate next‑generation application monitoring and distributed tracing into its Now Platform, strengthening its IT operations and digital workflow capabilities. The deal (announced May 10, 2021; completed June 15, 2021) expands ServiceNow's ability to deliver real‑time operational insights and faster resolution workflows for DevOps and enterprise IT teams.