ServiceNow Acquires AI-Powered IoT Platform G2K

ServiceNow Acquires data.world

May 7, 2025

Cloud & SaaS

ServiceNow has signed a definitive agreement to acquire data.world, a cloud-native data catalog and data governance platform based in Austin, Texas. The acquisition expands ServiceNow’s capabilities for making enterprise data "AI-ready," adding metadata management and governance to support AI and automation across its platform; terms were not disclosed.

ServiceNow Acquires Passage AI

January 28, 2020

AI & Machine Learning

ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View–based conversational AI platform, to accelerate native deep‑learning conversational capabilities and broaden multilingual support across the Now Platform. The deal (terms undisclosed) is expected to close by the end of Q1 2020 and will enhance ServiceNow Virtual Agent, Service Portal, Workspaces and other products.

ServiceNow Acquires Raytion

July 25, 2024

AI & Machine Learning

ServiceNow has acquired Germany-based Raytion to strengthen GenAI-powered search and knowledge management on the Now Platform. The acquisition, completed in July 2024 for an undisclosed amount, brings Raytion's information retrieval technology and team (led by founder Valentin Richter) into ServiceNow to provide unified, enterprise-wide AI search and knowledge capabilities.

K2 Partnering Solutions Acquires Dyooti to Strengthen ServiceNow Services

April 17, 2025

IT Services

K2 Partnering Solutions has acquired Dyooti, a ServiceNow consulting and implementation partner, to deepen its ServiceNow practice and expand digital transformation capabilities. The acquisition brings Dyooti's expert team and AI-driven automation capabilities into K2's global delivery footprint, enhancing its ability to deliver intelligent workflows and managed ServiceNow services to enterprise clients.

ServiceNow Acquires Hitch Works

June 3, 2022

Software

ServiceNow has signed and closed an agreement to acquire Hitch Works, a small AI‑powered skills mapping and workforce intelligence company. Hitch's capabilities will be integrated into ServiceNow's Now Platform to enhance Employee Workflow solutions and provide skills intelligence for talent mobility, learning, and workforce planning.

ServiceNow Acquires 4Industry and EY's Smart Daily Management

March 21, 2024

Cloud & SaaS

ServiceNow has agreed to acquire Netherlands-based 4Industry and the Smart Daily Management application from EY to expand its Connected Worker and industrial operations capabilities. The deals strengthen ServiceNow's OT and factory-floor offerings across manufacturing, energy, and transport & logistics and will be integrated into a new Connected Worker solution on the Now Platform (expected 2025).