ServiceNow Acquires Raytion

ServiceNow Acquires AI-Powered IoT Platform G2K

May 12, 2023

Software

ServiceNow has signed an agreement to acquire AI-powered platform G2K, adding real-time IoT and physical‑space data capabilities to the Now Platform to improve retail and other industry workflows. G2K is headquartered in Munich, Germany, employs 200+ people, and the deal is expected to close in Q3 2023; financial terms were not disclosed.

ServiceNow Acquires Passage AI

January 28, 2020

AI & Machine Learning

ServiceNow announced it has signed an agreement to acquire Passage AI, a Mountain View–based conversational AI platform, to accelerate native deep‑learning conversational capabilities and broaden multilingual support across the Now Platform. The deal (terms undisclosed) is expected to close by the end of Q1 2020 and will enhance ServiceNow Virtual Agent, Service Portal, Workspaces and other products.

Arsenal Capital Partners Acquires Knowtion Health

August 22, 2024

Healthcare Services

Arsenal Capital Partners has signed a definitive agreement to acquire Knowtion Health, a provider of AI-enabled revenue cycle and insurance claim resolution services. Sunstone Partners, the current majority owner, will remain a strategic co-investor; financial terms were not disclosed.

Synechron Acquires RapDev, Calitii and Waivgen to Build Global ServiceNow Practice

October 2, 2025

IT Services

Synechron has acquired ServiceNow specialists RapDev, Calitii and Waivgen and combined them into a new global ServiceNow business, creating what it says is the largest financial‑services‑focused ServiceNow practice worldwide. The acquisitions expand Synechron’s ServiceNow, Appian and Datadog capabilities and bring additional AI-driven automation and agent libraries to accelerate clients’ workflow and AI transformation initiatives.

By Light Professional IT Services Acquires Raydon Corporation

December 4, 2020

Aerospace & Defense

By Light Professional IT Services, a portfolio company of Sagewind Capital, has acquired Raydon Corporation, a Port Orange, Florida-based provider of virtual training and simulation technology for the U.S. Department of Defense. The acquisition expands By Light's modeling & simulation and virtual training capabilities; financial terms were not disclosed and Truist Securities served as Raydon's exclusive financial advisor.

ServiceNow Acquires Hitch Works

June 3, 2022

Software

ServiceNow has signed and closed an agreement to acquire Hitch Works, a small AI‑powered skills mapping and workforce intelligence company. Hitch's capabilities will be integrated into ServiceNow's Now Platform to enhance Employee Workflow solutions and provide skills intelligence for talent mobility, learning, and workforce planning.