Genesys Announces $1.5 Billion Investment from Salesforce and ServiceNow
July 31, 2025
Genesys announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest an equal amount. The proceeds will be used to repurchase shares from Genesys’ existing equity holders, and the investment is expected to close by the end of Genesys’ fiscal year 2026 subject to customary closing conditions.
- Buyers
- Salesforce, ServiceNow
- Targets
- Genesys
- Sellers
- Hellman & Friedman, Permira
- Industry
- Cloud & SaaS
- Location
- United States
- Transaction Type
- Growth capital
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